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Getting Started

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Learn how to create AR for Snapchat with Lens Studio

Beginner Template Tutorials
How to use the distort template
How to use the sunglasses template
How to use the team celebrate template
How to use the face in picture template
Show all All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
  • beard and mustache - DeepFake over the other deepfake
    • Germán David León Beltrán
    • September 16, 2020 16:55
    • Edited
    2 comments
  • CONCRT140.dll Error
    • Weyoun6
    • September 15, 2020 01:53
    1 comment
  • Why can't I scroll down
    • Lorainne Mojica
    • September 02, 2020 14:49
    10 comments
  • Google Meets doesn't see any other camera but FaceTime HD
    • Maria Sergeeva
    • August 27, 2020 09:40
    1 comment
  • How do i add a Blur effect to my camera
    • dipshah99
    • August 27, 2020 07:17
    12 comments
  • Marker Snapcode - Old tutorial
    • Tangerine Kiwi
    • August 25, 2020 12:13
    1 comment
  • Pugmorph
    • Maldubious
    • August 23, 2020 14:21
    1 comment
  • [Tutorial Video] How to Hide Custom UI/Things after recording (NO SCRIPTING REQUIRED)
    • Brandon / Apoc
    • August 22, 2020 01:26
    • Edited
    3 comments
  • How do i add a text and make it disappear on capture mode?
    • dipshah99
    • August 19, 2020 14:22
    2 comments
  • full body attachments and triggers
    • j.patn
    • August 14, 2020 19:21
    2 comments
  • Can a user choose from different mustaches in a single lens?
    • Scott Bednar
    • August 12, 2020 15:23
    1 comment
  • Adding blings In Lens Studio
    • nana_mitch
    • August 09, 2020 17:48
    1 comment
  • Official lens creator
    • hsaini1890
    • August 09, 2020 05:41
    1 comment
  • I want to verify
    • Has5z
    • July 27, 2020 21:01
    1 comment
  • Material Editor does not work on device
    • lisichka ggg
    • July 25, 2020 19:12
    1 comment
  • Opacity Texture: flickering line issue
    • ichabodcole
    • July 24, 2020 08:49
    0 comments
  • Can i give user to access zoom in-out in camera roll lens?
    • iamhaamoo
    • July 12, 2020 12:16
    4 comments
  • OBS frame rate stuck at 30FPS
    • e1prahs
    • July 10, 2020 23:26
    4 comments
  • Recreate Sausage Lens
    • Felipe Macedo
    • July 04, 2020 17:07
    1 comment
  • Unavailable to login and save lens
    • Khushnoor381
    • June 30, 2020 09:29
    2 comments
  • About execution order in material editor
    • shimpei suganuma
    • June 19, 2020 13:24
    2 comments
  • Image to Material
    • Valorant Awk
    • June 17, 2020 15:48
    2 comments
  • Lens Studio wont open - no error thrown
    • Cameron Foxly
    • June 15, 2020 21:49
    • Edited
    3 comments
  • Bitmoji-style based on Paper Head Template
    • Rachel Thorn
    • June 15, 2020 08:03
    2 comments
  • Filtro brilloso
    • IRIS PALACIOS
    • June 10, 2020 02:40
    2 comments
  • Why's the best way to get your lenses seen/used?
    • essa_diallo
    • June 10, 2020 00:03
    5 comments
  • Adding a brightness slider?
    • MelmoMaggins16
    • June 09, 2020 03:26
    12 comments
  • Enable to install getting this code 0x80070002 can anyone help??
    • Harsh Pratap
    • June 07, 2020 11:51
    1 comment
  • Crash
    • br-rm
    • June 05, 2020 21:10
    2 comments
  • Can I reset telephone number?
    • 大須賀一暢
    • June 05, 2020 00:54
    2 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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