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Getting Started

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Learn how to create AR for Snapchat with Lens Studio

Beginner Template Tutorials
How to use the distort template
How to use the sunglasses template
How to use the team celebrate template
How to use the face in picture template
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  • Mark
    • Permanently deleted user
    • August 15, 2021 02:25
    1 comment
  • filter here
    • kurdlinux2021
    • August 12, 2021 00:21
    0 comments
  • Im new how did i go?
    • flynnhewlett
    • August 09, 2021 02:52
    2 comments
  • Lens gets rejected and I don't know why
    • Permanently deleted user
    • August 07, 2021 10:15
    5 comments
  • descarga
    • Permanently deleted user
    • August 06, 2021 23:49
    0 comments
  • ashqymahde
    • ashqyzeb8ri
    • August 03, 2021 21:17
    0 comments
  • Lens design course "in Arabic"
    • anl7j
    • July 28, 2021 21:41
    3 comments
  • https://www.snapchat.com/unlock/?type=SNAPCODE&uuid=d4a380dffe674e5bb6fe6a32195840dd&metadata=01
    • Permanently deleted user
    • July 22, 2021 05:17
    1 comment
  • Tips for adding a "subscribe for more filters" message
    • modelsbymike3d
    • July 21, 2021 15:08
    2 comments
  • PSD/PDF/PNG get turned into binary assets when I add them to the resource list
    • Permanently deleted user
    • July 14, 2021 20:28
    1 comment
  • I can't find the lenses by Snap Inc. on Snap Camera
    • Permanently deleted user
    • July 11, 2021 18:53
    1 comment
  • We need snapchat map API
    • Permanently deleted user
    • July 08, 2021 17:59
    0 comments
  • Lenses
    • dhruvpatel_786
    • June 30, 2021 07:59
    0 comments
  • French BullDog Filter
    • Permanently deleted user
    • June 29, 2021 08:19
    0 comments
  • Face mask
    • Permanently deleted user
    • June 24, 2021 17:12
    4 comments
  • I need gold star
    • gelas.gelas
    • June 23, 2021 22:01
    3 comments
  • butterflyblue
    • Permanently deleted user
    • June 22, 2021 04:25
    1 comment
  • butterflyblue
    • Permanently deleted user
    • June 22, 2021 04:25
    1 comment
  • Getting Link
    • Permanently deleted user
    • June 21, 2021 12:41
    1 comment
  • 3D LENS HELP
    • reotimi
    • June 16, 2021 11:30
    3 comments
  • Instantiating Prefabs onto Other Objects
    • Permanently deleted user
    • June 11, 2021 14:15
    0 comments
  • how snapchat handle our pics?
    • Permanently deleted user
    • June 06, 2021 09:12
    1 comment
  • How to use a logo in Lens
    • Permanently deleted user
    • June 04, 2021 07:03
    0 comments
  • Dark aesthetic
    • Abhishek Patro
    • June 03, 2021 14:23
    0 comments
  • spotlight video
    • Permanently deleted user
    • June 02, 2021 11:08
    • Edited
    1 comment
  • How to Add Face Features on an Image in Lens Studio
    • Brandon / Apoc
    • June 02, 2021 00:40
    3 comments
  • Deleted Images
    • Permanently deleted user
    • June 01, 2021 09:54
    • Edited
    0 comments
  • عدسة فريق كورة
    • Dxa_1880
    • May 31, 2021 14:09
    1 comment
  • I need help
    • Pamelarose9179
    • May 30, 2021 04:57
    2 comments
  • how do i make a lens work on two people?
    • Kyra
    • May 29, 2021 15:27
    1 comment
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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