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Getting Started

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Learn how to create AR for Snapchat with Lens Studio

Beginner Template Tutorials
How to use the distort template
How to use the sunglasses template
How to use the team celebrate template
How to use the face in picture template
Show all All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
  • Hi
    • Mr Ankit Kumar Sharma
    • January 05, 2022 18:06
    • Edited
    0 comments
  • Not Seeing Images in 2D View Scene
    • Robert Checchi
    • December 22, 2021 01:06
    0 comments
  • Flipped Lens
    • osan
    • December 19, 2021 10:52
    1 comment
  • Path following Person // set position in space
    • Arne Nostitz-Rieneck
    • December 17, 2021 17:57
    0 comments
  • help!I can't open the template
    • Melon Studio
    • December 13, 2021 21:14
    1 comment
  • https://www.snapchat.com/unlock/?type=SNAPCODE&uuid=f220ce67a8424a33a3772a205833690e&metadata=01
    • zbiggie_66
    • December 06, 2021 16:02
    0 comments
  • how can i fix it?
    • C08 - 21 - Phan Thị Bình Minh
    • December 06, 2021 08:29
    1 comment
  • Help camera issue
    • Diego berrondo
    • November 26, 2021 11:50
    2 comments
  • SnapCamera on MAC not showing as a virtual camera
    • Juergen Schubert
    • November 23, 2021 08:57
    0 comments
  • Limit the number of people for 3D body tracking.
    • yuki watanabe
    • November 22, 2021 10:01
    2 comments
  • Creating a LENSE with QR
    • FESCO San
    • November 16, 2021 16:40
    0 comments
  • barber
    • hama farhad
    • November 15, 2021 23:36
    0 comments
  • I am complete 3 months today i make and post daily @SnapAR AR lens.
    • Vivek.0525
    • November 10, 2021 13:45
    2 comments
  • Snap camera cannot open.
    • ChuBaka
    • November 10, 2021 04:49
    0 comments
  • 3D / phoenix bird
    • muhannadmujali
    • November 03, 2021 02:02
    0 comments
  • https://www.snapchat.com/unlock/?type=SNAPCODE&uuid=31283616a1a247d2b60c7ceee0373c3f&metadata=01&share_id=MzU4QjVF&locale=ar_SA@calendar=gregorian
    • zbiggie_66
    • November 07, 2021 07:01
    • Edited
    1 comment
  • Material
    • Paola Olaguivel
    • November 01, 2021 19:07
    0 comments
  • baseball lens doesn't work
    • Kyle Lester
    • October 22, 2021 01:30
    5 comments
  • how to make vhs filter with time and date?
    • JoKa
    • October 20, 2021 09:19
    1 comment
  • Reality human
    • Parminder Kaur soni
    • October 10, 2021 06:14
    0 comments
  • Surface Tracking
    • Vlad Nahaiev
    • October 02, 2021 13:48
    1 comment
  • Some Blendshapes Not Working
    • Max Solomon
    • September 16, 2021 01:39
    1 comment
  • how do i downlaod snap camera
    • Toong Toong
    • September 15, 2021 05:54
    1 comment
  • help me
    • thatbitch8933
    • September 08, 2021 01:45
    3 comments
  • when i open google meet yesterday it wont run
    • syafrina izzani
    • September 05, 2021 18:05
    1 comment
  • Preview Video
    • Balraj Bains
    • September 05, 2021 02:46
    3 comments
  • Does Snapchat provide encryption to video and photos?
    • Michel John
    • September 03, 2021 19:18
    2 comments
  • Fritz.ai Closing Down
    • john
    • August 31, 2021 17:45
    2 comments
  • 2 Webcams on 1 stream
    • Nikki Knight (Nikxxy69)
    • August 31, 2021 11:45
    0 comments
  • My portfolio
    • Vivek.0525
    • August 26, 2021 16:54
    0 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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