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  • Hlo Balraj Bains,

    Open this link-


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  • Hi Vivek, I have already read this, it's so long to record in snap (my device isn't 19:6), resizing on my device means it becomes a .mov file, not a .mp4 so the only way around that is to then upload it to a website as I linked, with odd instructions, else my videos are rejected. There must be an easier way?

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  • Thought I would share my current -still long- workaround here using DaVinci Resolve:

    • set up the timeline manually with 720 x 1280
    • drag in your video to the timeline and select it
    • set video (right side panel), double click retime and scaling under it and set scaling to fill
    • click the rocket icon (launch) on the bottom most icon bar
    • set render size and format, 720 x 1280, mp4 and add to render queue
    • go to the render queue panel and click render all
    • phew, it’s ready
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We're here to help! We just need a little bit of information...

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Follow the next steps to help us solve your issue:

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    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
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    Locate the Log.txt file right above it.

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Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

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Happy creating!