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Learn how to create AR for Snapchat with Lens Studio

Beginner Template Tutorials
How to use the distort template
How to use the sunglasses template
How to use the team celebrate template
How to use the face in picture template
Show all All Planned Not planned Completed Answered No status Sort by recent activity Newest post Recent activity Votes Comments New Post
  • Album cover filter
    • daniel cazar
    • March 09, 2021 18:54
    2 comments
  • brand imagery associated with Snap Inc.
    • d3ad7y1
    • December 31, 2020 03:18
    14 comments
  • CHANGE THE SPACE BETWEEN TEXT LINES
    • Diego Poveda
    • March 15, 2021 00:04
    2 comments
  • BLAZE
    • liveistanbultr
    • April 08, 2021 23:53
    0 comments
  • Snap camera no available camera input
    • Wou
    • April 02, 2020 15:41
    • Edited
    61 comments
  • [Guide] How To Make A Viral Lens
    • Jason K
    • March 21, 2021 01:18
    • Edited
    7 comments
  • Need Help
    • Craven And Hargreaves
    • March 24, 2021 13:21
    1 comment
  • hi
    • basheer ahmed sirajudeen
    • March 30, 2021 08:27
    2 comments
  • OBS frame rate stuck at 30FPS
    • e1prahs
    • July 10, 2020 23:26
    4 comments
  • פילטרים
    • לב
    • March 22, 2021 18:44
    0 comments
  • לא עובד לי
    • לב
    • March 22, 2021 14:03
    0 comments
  • [EXAMPLE PROJECT] Hide UI - Instructions
    • hardiksave01
    • March 17, 2020 18:05
    3 comments
  • tutorial on custom face mask creation? Answered
    • Michael Holloway
    • February 19, 2021 17:29
    7 comments
  • Apply Color Correction to people only, not background Answered
    • Ellis Berman
    • March 02, 2021 20:40
    6 comments
  • I can't even get started
    • Michael Donahue
    • February 14, 2021 19:51
    10 comments
  • Scrolling and Searching Answered
    • Jody Katz
    • February 14, 2021 05:56
    2 comments
  • Lens For My Website
    • irshad ahmed
    • February 21, 2021 16:24
    1 comment
  • Can't drag imported models from resources panel to object panel or to stage Answered
    • Aviv Heilweil
    • February 24, 2021 09:17
    1 comment
  • Image shaking bug
    • Tobias Mosart
    • February 27, 2021 23:45
    1 comment
  • How do i do 3D objects kind of jelly? Answered
    • balta.mg
    • March 01, 2021 00:29
    1 comment
  • Emojis
    • diana melnicenco
    • February 24, 2021 11:40
    1 comment
  • lens of my site
    • maaz.ahmed571
    • January 10, 2021 08:49
    1 comment
  • Push Lens to device not working
    • Luis Guerrero
    • June 13, 2019 22:07
    5 comments
  • effect
    • glentiv15
    • January 28, 2020 21:41
    6 comments
  • SnapML Tutorial Model Training
    • Josiah Blaisdell
    • February 19, 2021 17:25
    • Edited
    2 comments
  • Shortcut to Toggle Preview in Material Editor
    • lisichka ggg
    • February 15, 2021 15:12
    1 comment
  • lens creator Answered
    • will west
    • February 16, 2021 20:16
    1 comment
  • Depth Buffer in Material Editor
    • lisichka ggg
    • February 17, 2021 07:20
    • Edited
    0 comments
  • How do i add a Blur effect to my camera
    • dipshah99
    • August 27, 2020 07:17
    12 comments
  • 3D animation overlay
    • De Computer Guy
    • February 04, 2020 14:53
    18 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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