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Learn how to create AR for Snapchat with Lens Studio

Beginner Template Tutorials
How to use the distort template
How to use the sunglasses template
How to use the team celebrate template
How to use the face in picture template
Show all All Planned Not planned Completed Answered No status Sort by votes Newest post Recent activity Votes Comments New Post
  • Snap camera no available camera input
    • Wou
    • April 02, 2020 15:41
    • Edited
    61 comments
  • Camera Roll Upload Tutorial
    • Mikael Hagen Johansen
    • February 11, 2020 17:35
    11 comments
  • Random Image Chooser Template - Super Customizable Featured
    • Brandon / Apoc
    • January 08, 2020 00:16
    • Edited
    8 comments
  • [Guide] Open your Creator Profile
    • SirQu3ntin
    • December 04, 2020 19:53
    • Edited
    9 comments
  • Chrome book
    • Santosh Erram
    • April 22, 2020 21:45
    2 comments
  • [EXAMPLE PROJECT] Hide UI - Instructions
    • hardiksave01
    • March 17, 2020 18:05
    3 comments
  • Kira kira
    • glentiv15
    • February 08, 2020 10:55
    5 comments
  • Updated for LS 2.0+, Tutorial: How to have 3D Head Binded Objects Over Background Segmented Scene
    • Brandon / Apoc
    • October 20, 2019 15:20
    • Edited
    2 comments
  • Push Lens to device not working
    • Luis Guerrero
    • June 13, 2019 22:07
    5 comments
  • hi
    • basheer ahmed sirajudeen
    • March 30, 2021 08:27
    2 comments
  • פילטרים
    • לב
    • March 22, 2021 18:44
    0 comments
  • [Guide] How To Make A Viral Lens
    • Jason K
    • March 21, 2021 01:18
    • Edited
    7 comments
  • Depth Buffer in Material Editor
    • lisichka ggg
    • February 17, 2021 07:20
    • Edited
    0 comments
  • Help
    • Angeloislittt
    • February 09, 2021 16:43
    1 comment
  • How do i pair lens studio in snapchat? Answered
    • Andi Eversole
    • January 08, 2021 23:44
    1 comment
  • snap cam opens but automaticlly close after 3 sec
    • Stark King
    • November 22, 2020 07:58
    2 comments
  • Check if sound enabled?
    • lisichka ggg
    • October 30, 2020 08:38
    2 comments
  • FaceMehs smooth edge texture?
    • lisichka ggg
    • October 29, 2020 11:11
    3 comments
  • Cancel DelayedCallbackEvent?
    • lisichka ggg
    • October 21, 2020 10:36
    6 comments
  • How to use "Enhance Video Stream" option from Snap Camera as base for my own lens?
    • Daniel Myers
    • October 20, 2020 17:46
    • Edited
    0 comments
  • Louis Partridge
    • Kamillasn4
    • October 05, 2020 21:47
    2 comments
  • Getting Ready
    • tmoneyw0046
    • September 18, 2020 03:10
    1 comment
  • Why can't I scroll down
    • Lorainne Mojica
    • September 02, 2020 14:49
    7 comments
  • Pugmorph
    • Maldubious
    • August 23, 2020 14:21
    1 comment
  • How do i add a text and make it disappear on capture mode?
    • dipshah99
    • August 19, 2020 14:22
    2 comments
  • Can i give user to access zoom in-out in camera roll lens?
    • hamzaharoon1314
    • July 12, 2020 12:16
    4 comments
  • OBS frame rate stuck at 30FPS
    • e1prahs
    • July 10, 2020 23:26
    4 comments
  • Unavailable to login and save lens
    • Khushnoor381
    • June 30, 2020 09:29
    2 comments
  • About execution order in material editor
    • shimpei suganuma
    • June 19, 2020 13:24
    2 comments
  • Filtro brilloso
    • IRIS PALACIOS
    • June 10, 2020 02:40
    1 comment
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

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What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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