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Feature Requests

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Suggest ideas for things you'd like to see in Lens Studio

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  • Best Gif creator
    • Tauguylar brice
    • December 05, 2018 20:03
    2 comments
  • Lens Studio
    • Tauguylar brice
    • November 30, 2018 15:01
    6 comments
  • Alt / Option to Scale from Center in 2D Views
    • Permanently deleted user
    • November 28, 2018 19:24
    0 comments
  • Auto-Unfold and Scroll to Reveal New Objects in Objects Panel and Resources Panel
    • Permanently deleted user
    • November 28, 2018 19:00
    1 comment
  • Change Icon in Objects Panel to Indicate Object is a Prefab Instance
    • Permanently deleted user
    • November 28, 2018 18:47
    0 comments
  • API get request
    • Permanently deleted user
    • November 23, 2018 11:51
    0 comments
  • Update from Source for Multiple Selected FBX Files
    • Permanently deleted user
    • November 22, 2018 01:51
    0 comments
  • Click & Drag for Numerical Inputs (e.g. Virtual Sliders)
    • Permanently deleted user
    • November 22, 2018 00:21
    0 comments
  • Add Multiple Selection Support for Materials to Inspector
    • Permanently deleted user
    • November 21, 2018 20:31
    1 comment
  • Persistent Import Settings when Importing Multiple FBXs
    • Permanently deleted user
    • November 21, 2018 19:51
    0 comments
  • Auto-start Rename for New Folders & Enter/Return Shortcut to Rename
    • Permanently deleted user
    • November 21, 2018 19:34
    0 comments
  • ES6 JS
    • ashley fletcher
    • November 16, 2018 17:23
    3 comments
  • Labels as textures
    • ashley fletcher
    • November 16, 2018 09:49
    2 comments
  • My Lenses UI Design Idea
    • Jppirie
    • November 12, 2018 19:16
    1 comment
  • Snap Camera on Windows Limits and Extensibility
    • Permanently deleted user
    • October 30, 2018 23:38
    3 comments
  • Difference Between Scans and Unlock
    • Ryan McCrone
    • October 09, 2018 20:30
    1 comment
  • Get assets in script.
    • Permanently deleted user
    • October 05, 2018 18:15
    2 comments
  • Scripting: Allow multi-line property definition
    • Robert Lugg
    • October 05, 2018 01:43
    1 comment
  • Looking for a creator
    • Permanently deleted user
    • October 04, 2018 19:31
    0 comments
  • Custom Text
    • Mrcallumking
    • October 04, 2018 18:01
    1 comment
  • Fixing The Forum
    • Dominique
    • October 03, 2018 20:29
    1 comment
  • Bind To Any Part Of Body
    • Dominique
    • October 01, 2018 19:27
    4 comments
  • Instagram Lense
    • Permanently deleted user
    • September 29, 2018 23:28
    0 comments
  • Viewing lens data after it goes live
    • Permanently deleted user
    • September 27, 2018 19:55
    1 comment
  • Color Tracking Component
    • Brandon / Apoc
    • August 24, 2018 00:50
    • Edited
    1 comment
  • Help ! My Lens doesnt work on IOS
    • jeremy_c95
    • August 04, 2018 21:08
    1 comment
  • Access to system audio output
    • Permanently deleted user
    • July 26, 2018 00:10
    1 comment
  • Open webpage in app
    • Permanently deleted user
    • July 24, 2018 15:55
    1 comment
  • More Customizable Times
    • sailorjupiterft
    • July 18, 2018 09:30
    1 comment
  • Connecting Accounts
    • Permanently deleted user
    • July 17, 2018 22:29
    1 comment
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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