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Feature Requests

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Suggest ideas for things you'd like to see in Lens Studio

Show all All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
  • Snapchat's Avatar
    • mrtolien
    • April 08, 2018 10:48
    2 comments
  • MeshBuilder Buffer
    • joshua.fledderjohn
    • April 06, 2018 14:58
    3 comments
  • Face Recognition
    • Permanently deleted user
    • April 03, 2018 17:02
    1 comment
  • Manipulate texture
    • Permanently deleted user
    • March 14, 2018 09:00
    1 comment
  • Running Multiple Lens Studio at the Same Time
    • CyreneQ
    • March 04, 2018 19:03
    4 comments
  • Bloom
    • Permanently deleted user
    • March 03, 2018 17:58
    1 comment
  • Device perfomance choice
    • Patrick Henry Vlogs
    • February 26, 2018 22:10
    2 comments
  • Visual analytics data in My Lenses
    • daniel4duniel
    • February 21, 2018 15:44
    2 comments
  • Agency Support
    • Patrick Henry Vlogs
    • February 14, 2018 07:45
    4 comments
  • New Window in IDE to acces and roll back to backup
    • Patrick Henry Vlogs
    • February 13, 2018 02:18
    1 comment
  • Acesss Microphone
    • Patrick Henry Vlogs
    • February 13, 2018 00:16
    7 comments
  • Search function
    • Patrick Henry Vlogs
    • February 13, 2018 00:13
    3 comments
  • choose function from script
    • Patrick Henry Vlogs
    • February 12, 2018 20:17
    1 comment
  • LITE lens studio App
    • Patrick Henry Vlogs
    • February 12, 2018 19:43
    1 comment
  • BEAST MODE
    • Patrick Henry Vlogs
    • February 12, 2018 19:22
    3 comments
  • Git or Team Sharing
    • Patrick Henry Vlogs
    • February 10, 2018 06:06
    2 comments
  • Toon shading
    • jelmer
    • February 08, 2018 10:21
    • Edited
    2 comments
  • Facerigging
    • julien
    • February 07, 2018 18:08
    1 comment
  • Texture filtering options
    • Acknickulous
    • January 31, 2018 02:04
    1 comment
  • Object Lifecycle Events
    • Acknickulous
    • January 31, 2018 01:45
    5 comments
  • Local Storage
    • Permanently deleted user
    • January 29, 2018 13:44
    2 comments
  • Video Support
    • Permanently deleted user
    • January 28, 2018 17:39
    1 comment
  • Tap to Freeze Template
    • Permanently deleted user
    • January 25, 2018 01:43
    1 comment
  • Add "Scan from Camera Roll" option directly to Profile Screen
    • filmjamie
    • January 22, 2018 23:22
    • Edited
    0 comments
  • Accessing external APIs
    • Permanently deleted user
    • January 22, 2018 16:10
    5 comments
  • I named my lens wrongly. How can I cancel my review?
    • Permanently deleted user
    • January 22, 2018 01:34
    1 comment
  • Update to stat tracking
    • Michael Cabezas
    • January 20, 2018 18:47
    0 comments
  • Convert FBX materials to PBR
    • Punto Devista
    • January 20, 2018 17:18
    3 comments
  • When will it be possible to create face lenses with the lens studio?
    • Permanently deleted user
    • January 19, 2018 12:21
    2 comments
  • Text box / label
    • Calvin Wayne
    • January 18, 2018 00:01
    3 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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