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Feature Requests

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Suggest ideas for things you'd like to see in Lens Studio

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  • lens for large iphone xmax
    • fatma
    • March 28, 2019 08:09
    1 comment
  • Preview Panel - Ability to add alignment guides- similar to photoshop
    • Georgie Boy
    • March 22, 2019 19:44
    1 comment
  • Feature request: play network-backed AudioTrackAssets
    • Julien Chaumond
    • March 21, 2019 16:27
    3 comments
  • Controlling "record video" settings. Is it possible?
    • Permanently deleted user
    • March 13, 2019 00:52
    1 comment
  • Ability to label script components in the inspector panel
    • Georgie Boy
    • March 12, 2019 00:43
    4 comments
  • Block event triggers for interval of time - add option to Behavior Script
    • Georgie Boy
    • March 12, 2019 00:27
    2 comments
  • Timeline
    • Dominique
    • March 07, 2019 18:19
    • Edited
    1 comment
  • Image Picker .GIF
    • Kanz
    • March 05, 2019 14:57
    2 comments
  • REQUEST: Delete/Edit Option
    • Dominique
    • March 04, 2019 21:21
    1 comment
  • TEXT
    • Kanz
    • February 27, 2019 05:49
    1 comment
  • URL Include
    • Kanz
    • February 27, 2019 05:46
    1 comment
  • video picker
    • Kanz
    • February 27, 2019 05:43
    1 comment
  • Portrait mode for webcam
    • Permanently deleted user
    • February 25, 2019 23:30
    1 comment
  • Allow particles to be spawned with no parent (in world space)
    • Acknickulous
    • February 21, 2019 20:39
    1 comment
  • Snapcamera On PC Has Text Backwards
    • Dominique
    • February 15, 2019 09:15
    1 comment
  • Snapchat (restaurant-shop-etc..) filters ..
    • I Abdulrahman
    • February 13, 2019 02:59
    1 comment
  • 3D Bitmoji
    • Permanently deleted user
    • February 05, 2019 15:32
    1 comment
  • Sans lens
    • Permanently deleted user
    • January 21, 2019 15:10
    1 comment
  • Search by Lens ID within Snap Camera
    • Permanently deleted user
    • January 21, 2019 02:09
    2 comments
  • More preview stock footage
    • Brandon / Apoc
    • January 13, 2019 14:33
    1 comment
  • Does Snap Camera have an API?
    • Kevinhabich
    • January 13, 2019 01:44
    1 comment
  • Hand Recognition
    • da.rch
    • January 12, 2019 10:16
    1 comment
  • Full Screen Preview Button in Lens Studio
    • Permanently deleted user
    • January 10, 2019 03:13
    1 comment
  • Lens Stats
    • da.rch
    • January 07, 2019 06:30
    0 comments
  • Lens stats
    • mxdmediazachry
    • January 02, 2019 21:12
    1 comment
  • Sort by File Size
    • da.rch
    • December 27, 2018 19:10
    1 comment
  • Testing in-work lenses with Snap Camera
    • Permanently deleted user
    • December 17, 2018 23:39
    1 comment
  • Billboarding particles
    • Acknickulous
    • December 16, 2018 01:25
    11 comments
  • Make it Possible to Reorder or Sort Resources
    • Permanently deleted user
    • December 07, 2018 19:09
    • Edited
    1 comment
  • Asset Filesize Inspector to solve "This lens is invalid"
    • Permanently deleted user
    • December 07, 2018 00:35
    • Edited
    0 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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