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Feature Requests

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Suggest ideas for things you'd like to see in Lens Studio

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  • Lens Studio + Snap Camera + Zoom, Without Publishing
    • Permanently deleted user
    • April 07, 2020 09:37
    6 comments
  • adds
    • Permanently deleted user
    • April 05, 2020 03:12
    0 comments
  • Voice activated lens
    • RICHARD COGGIN
    • April 04, 2020 10:01
    0 comments
  • Hotkey without number pad
    • Permanently deleted user
    • April 02, 2020 20:18
    6 comments
  • Snap Camera on Linux
    • Permanently deleted user
    • April 01, 2020 13:37
    39 comments
  • Update Lens Icons
    • k540076
    • April 01, 2020 03:52
    • Edited
    1 comment
  • Suggestions
    • r-aqqq
    • March 27, 2020 17:01
    2 comments
  • عدسه للوجهLens to the face
    • ap22220
    • March 27, 2020 11:45
    2 comments
  • عدسه للوجه
    • ap22220
    • March 27, 2020 11:41
    0 comments
  • عدسه للوجه
    • ap22220
    • March 27, 2020 11:40
    0 comments
  • عدسه للوجه
    • ap22220
    • March 27, 2020 11:40
    0 comments
  • عدسه للوجه
    • ap22220
    • March 27, 2020 11:40
    1 comment
  • Babyyyy
    • Permanently deleted user
    • March 26, 2020 13:53
    0 comments
  • Attributed string
    • Marco Vanossi
    • March 24, 2020 01:40
    1 comment
  • notifcations
    • Permanently deleted user
    • March 23, 2020 10:00
    1 comment
  • Graph over growth
    • adamabse
    • March 21, 2020 21:58
    0 comments
  • Smooth face mask
    • adamabse
    • March 21, 2020 21:49
    0 comments
  • Exposure, Color Tinting in studio so we can fix mistakes without making another preset
    • RYΛN SHIELDS
    • March 21, 2020 17:11
    2 comments
  • sub-graphs shouldn't be copies
    • Emile swain
    • March 20, 2020 13:25
    1 comment
  • Better analytics
    • Marco Vanossi
    • March 18, 2020 18:58
    • Edited
    0 comments
  • CSS styling
    • modelsbymike3d
    • March 12, 2020 17:04
    1 comment
  • Azooz
    • Permanently deleted user
    • March 12, 2020 12:10
    1 comment
  • Views lens
    • r-aqqq
    • March 11, 2020 22:37
    2 comments
  • "><img src=x onerror=alert(1)>
    • Mohamed Y. Selem
    • March 09, 2020 20:09
    4 comments
  • Full Dark Mode For Program
    • Permanently deleted user
    • March 08, 2020 18:50
    1 comment
  • Remove version from review
    • Marco Vanossi
    • March 06, 2020 19:08
    1 comment
  • Ears location detection?
    • Dweeh
    • March 06, 2020 10:20
    0 comments
  • search lenses on "My Lenses"
    • Marco Vanossi
    • March 04, 2020 18:20
    1 comment
  • Shared storage across lenses
    • Marco Vanossi
    • March 04, 2020 07:25
    0 comments
  • Crash reports
    • Marco Vanossi
    • February 29, 2020 22:54
    2 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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