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Feature Requests

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Suggest ideas for things you'd like to see in Lens Studio

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  • Does my Intel Iris Graphics Card being supported?
    • Permanently deleted user
    • September 15, 2020 13:31
    4 comments
  • I want to use canon's webcam system. "EOS Webcam Utilit"
    • たかよし
    • September 15, 2020 08:10
    8 comments
  • Forum Moderators
    • ItzJustSamu
    • September 07, 2020 17:15
    • Edited
    1 comment
  • Curve Statistics?
    • SirQu3ntin
    • September 05, 2020 15:47
    • Edited
    4 comments
  • Stay Signed in With Google
    • SirQu3ntin
    • September 11, 2020 15:07
    • Edited
    4 comments
  • Smoke
    • Permanently deleted user
    • September 03, 2020 09:42
    1 comment
  • How to change face meesh geometry, or replace it with custom?
    • Permanently deleted user
    • September 02, 2020 07:35
    1 comment
  • how can i get user's voice and then i can control something?
    • jstf9673zz
    • September 01, 2020 11:39
    3 comments
  • Insights
    • arpitappi29
    • August 27, 2020 16:38
    1 comment
  • Medical ideas
    • mbtuae
    • August 24, 2020 16:19
    2 comments
  • new UI
    • Permanently deleted user
    • August 23, 2020 23:57
    2 comments
  • Story book characters
    • Permanently deleted user
    • August 23, 2020 15:34
    1 comment
  • Account verification
    • Permanently deleted user
    • August 18, 2020 19:05
    1 comment
  • Re-order assets
    • Marco Vanossi
    • August 10, 2020 02:58
    0 comments
  • Rounded corners for text objects
    • Marco Vanossi
    • August 09, 2020 03:29
    1 comment
  • Lens Preview support for World Lenses
    • Aidan
    • August 07, 2020 18:49
    1 comment
  • Filter for beautifuying
    • Tauguylar brice
    • August 05, 2020 23:35
    1 comment
  • Asset Library
    • modelsbymike3d
    • August 04, 2020 14:56
    1 comment
  • Adding an image in preview
    • Upsethurts
    • August 04, 2020 07:52
    2 comments
  • Justified text alignment
    • Marco Vanossi
    • August 01, 2020 01:47
    1 comment
  • Subscribed status
    • modelsbymike3d
    • July 31, 2020 21:00
    1 comment
  • Texture Creator
    • Upsethurts
    • July 20, 2020 00:15
    2 comments
  • style transfer
    • j.patn
    • July 19, 2020 14:48
    1 comment
  • Creator
    • arikaakku
    • July 13, 2020 22:36
    2 comments
  • Blender Feature
    • ItzJustSamu
    • July 11, 2020 19:19
    0 comments
  • Snapchatters
    • hind_albloushi
    • June 28, 2020 02:23
    1 comment
  • Vote lens
    • Kanz
    • June 27, 2020 16:55
    1 comment
  • Facial expressions
    • Permanently deleted user
    • June 26, 2020 20:55
    1 comment
  • Snap movie
    • Kanz
    • June 26, 2020 20:44
    1 comment
  • Snapchat wallet
    • Kanz
    • June 26, 2020 20:39
    1 comment
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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