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Feature Requests

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Suggest ideas for things you'd like to see in Lens Studio

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  • My Snapchat is hacked
    • Moniquegomez13
    • April 17, 2021 16:03
    1 comment
  • lens creator
    • none
    • April 13, 2021 21:23
    1 comment
  • Ramadan
    • Azeem Snap
    • April 10, 2021 20:11
    1 comment
  • Websocket Connexion or remove filter shortcut
    • franfois_d
    • April 06, 2021 18:01
    • Edited
    1 comment
  • Snap Camera - Optional Auto Disable Camera if effect loses track of face
    • Permanently deleted user
    • April 06, 2021 12:41
    2 comments
  • Mouth Catching Game
    • Permanently deleted user
    • April 05, 2021 12:38
    2 comments
  • Asset Library
    • Malmiller5
    • April 05, 2021 03:24
    1 comment
  • Simulate device statistics
    • Niko Hestia
    • April 04, 2021 15:38
    0 comments
  • Activate hotkeys without app being in focus
    • Permanently deleted user
    • April 02, 2021 10:34
    1 comment
  • BABY FILTER
    • Permanently deleted user
    • March 31, 2021 03:40
    3 comments
  • Live connection between Snap Camera and video game stream
    • modelsbymike3d
    • March 24, 2021 17:50
    2 comments
  • Does Snap Camera work on Ipad or Iphone ?
    • Permanently deleted user
    • March 17, 2021 00:51
    2 comments
  • Rotatable orientation live app
    • ScreenWear.com.au
    • March 10, 2021 13:20
    1 comment
  • Vertex Animation via texture
    • Permanently deleted user
    • March 03, 2021 08:46
    2 comments
  • Profile Information Edit Bug
    • Wayne Lambo
    • March 03, 2021 04:47
    0 comments
  • Possibility to exceed 4mb upload limitation?
    • Permanently deleted user
    • February 26, 2021 05:38
    1 comment
  • creator
    • ريوف6ع العتيبي
    • February 24, 2021 14:18
    1 comment
  • اقتراح
    • Permanently deleted user
    • February 24, 2021 12:55
    0 comments
  • my twin
    • Permanently deleted user
    • February 24, 2021 12:46
    0 comments
  • CTA icon
    • Anas Olabi
    • February 23, 2021 08:49
    3 comments
  • {Feature request} Lens Beta Testers
    • Jason K
    • February 22, 2021 23:32
    5 comments
  • making picture move & resize
    • Permanently deleted user
    • February 20, 2021 05:45
    2 comments
  • Apple Silicon Native Support
    • Permanently deleted user
    • February 18, 2021 15:24
    2 comments
  • Music Lenses
    • Maya Kiesel
    • February 13, 2021 18:45
    2 comments
  • Serverside Score Saving
    • sammyboy800
    • February 13, 2021 15:59
    1 comment
  • Access Friendlist
    • sammyboy800
    • February 13, 2021 16:00
    • Edited
    1 comment
  • Subscribe Button
    • sammyboy800
    • February 13, 2021 15:51
    2 comments
  • Any chance for a MyTwin filter without the extra hair?
    • Permanently deleted user
    • February 10, 2021 11:48
    2 comments
  • World Space Text Wrapping
    • Acknickulous
    • February 10, 2021 07:18
    1 comment
  • Your masks are in my application.
    • Permanently deleted user
    • February 09, 2021 12:16
    1 comment
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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