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Feature Requests

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Suggest ideas for things you'd like to see in Lens Studio

Show all All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
  • Gold Star Who deserves?
    • deema1889
    • December 18, 2021 06:06
    29 comments
  • Verified Star
    • deepakdeeps12
    • December 15, 2021 08:25
    1 comment
  • أسوء من الوجع ، من يسيء الظن بك وهو لا يعلم ما الذي فعلته من أجله
    • Permanently deleted user
    • December 07, 2021 02:09
    3 comments
  • aesthetic filters
    • mdsilva805
    • December 06, 2021 17:25
    1 comment
  • Editor Feature-requests
    • Dave
    • December 06, 2021 12:20
    0 comments
  • Lens studio not opening
    • Permanently deleted user
    • November 28, 2021 07:00
    1 comment
  • Working with A List Celebrities
    • Ethan Juday
    • November 23, 2021 19:36
    1 comment
  • Lamis
    • Permanently deleted user
    • November 22, 2021 23:56
    0 comments
  • Scanning SnapCodes within a Lens
    • Christopher Strawley
    • November 19, 2021 17:01
    0 comments
  • please request this filter
    • javier_nicholas
    • November 14, 2021 03:14
    0 comments
  • h77_x77
    • h77_x77
    • November 13, 2021 13:08
    0 comments
  • Lens Studio Updates
    • a7maujaf
    • November 13, 2021 01:10
    0 comments
  • Tracking accuracy
    • modelsbymike3d
    • November 09, 2021 15:28
    3 comments
  • ma
    • magd
    • November 09, 2021 11:42
    0 comments
  • ma
    • magd
    • November 09, 2021 11:42
    0 comments
  • More Lens Organisation
    • Permanently deleted user
    • November 08, 2021 06:11
    • Edited
    0 comments
  • https://www.snapchat.com/unlock/?type=SNAPCODE&uuid=31283616a1a247d2b60c7ceee0373c3f&metadata=01
    • zbiggie_66
    • November 07, 2021 07:35
    0 comments
  • gang
    • Permanently deleted user
    • November 04, 2021 06:11
    0 comments
  • Face in Picture
    • muhannadmujali
    • November 03, 2021 02:15
    0 comments
  • Transparent Background
    • Permanently deleted user
    • October 17, 2021 20:58
    2 comments
  • Brightness level option
    • samir.junaid
    • October 13, 2021 17:29
    0 comments
  • Greater Snap Camera FPS range
    • modelsbymike3d
    • October 12, 2021 19:59
    0 comments
  • ha anh
    • Permanently deleted user
    • October 11, 2021 05:42
    0 comments
  • UI Light Mode
    • Franziska Schneider
    • October 05, 2021 16:32
    0 comments
  • Geometry Shader support in material editor
    • Franziska Schneider
    • October 05, 2021 15:58
    0 comments
  • Face Feature
    • rawaax
    • September 30, 2021 22:58
    2 comments
  • wow
    • Permanently deleted user
    • September 29, 2021 11:46
    2 comments
  • wow
    • Permanently deleted user
    • September 29, 2021 11:45
    0 comments
  • Lens creator
    • Shayankhansh19
    • September 29, 2021 06:07
    1 comment
  • Hi
    • Permanently deleted user
    • September 28, 2021 11:45
    0 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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