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Feature Requests

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Suggest ideas for things you'd like to see in Lens Studio

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  • Share
    • B2-L
    • December 18, 2020 15:26
    2 comments
  • More Statistics needed in MY LENS TAB
    • amel_hawk
    • December 18, 2020 13:27
    2 comments
  • In-app Lens Management
    • Willlombo
    • December 16, 2020 21:29
    2 comments
  • Lens Studio Docs Page Titles
    • kevinhabich
    • December 13, 2020 19:20
    3 comments
  • Export to web
    • modelsbymike3d
    • December 13, 2020 03:15
    4 comments
  • Depth Camera Support for Snap Camera
    • Francis MacDougall
    • December 12, 2020 19:41
    1 comment
  • My Lenses
    • alisaid_king
    • December 12, 2020 16:50
    2 comments
  • LS API lookup in app
    • deejdrobo
    • December 10, 2020 04:23
    2 comments
  • i need your help to get my public profile
    • aashu1117
    • December 09, 2020 11:39
    1 comment
  • Please Add Canon Webcam Utility Compatibility
    • Erica
    • December 08, 2020 22:41
    1 comment
  • Public profile
    • lavishjassal1
    • December 05, 2020 14:17
    4 comments
  • Live/capture render targets in Snap Camera
    • Denis Rossiev
    • December 03, 2020 23:01
    1 comment
  • Among Us
    • ardabberkk
    • December 03, 2020 07:47
    7 comments
  • Segmentation percentage
    • Denis Rossiev
    • December 02, 2020 19:05
    3 comments
  • Lens Creator mobile insights
    • Kat Nisbett
    • December 01, 2020 22:53
    6 comments
  • SnapCamera in Instachat
    • ScreenWear.com.au
    • December 01, 2020 21:14
    3 comments
  • Image kernel node
    • modelsbymike3d
    • December 01, 2020 16:07
    3 comments
  • Suggestion regarding (Lens Insights )
    • alkayedd
    • December 01, 2020 08:43
    2 comments
  • Volumetric video support
    • modelsbymike3d
    • November 30, 2020 19:04
    1 comment
  • Lens studio for an iPad
    • Tp14k
    • November 30, 2020 04:20
    3 comments
  • Microphone Input
    • RYΛN SHIELDS
    • November 28, 2020 18:48
    1 comment
  • Memories for my eyes only
    • gallagher.syd
    • November 26, 2020 22:24
    1 comment
  • Adding the Option to Find Lenses With a Link in Snap Camera for Desktop
    • Anonymous3 Romer3
    • November 26, 2020 12:39
    3 comments
  • UpdateThe Fonts & Date And Time
    • alkayedd
    • November 25, 2020 11:18
    1 comment
  • Support Nvidia broadcast app
    • Jazz Huang
    • November 25, 2020 06:13
    1 comment
  • Additional Hints
    • misssssilver
    • November 23, 2020 17:15
    1 comment
  • sharpness
    • dritydrops
    • November 22, 2020 22:40
    1 comment
  • snapchat creator
    • pranay_thakur
    • November 22, 2020 13:36
    4 comments
  • minor ISSUE WITH UX of this forum!
    • Anna Kamieniak
    • November 21, 2020 14:30
    1 comment
  • Green eyes 💚
    • war_jinn2020
    • November 18, 2020 12:13
    3 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

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What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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