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Feature Requests

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Suggest ideas for things you'd like to see in Lens Studio

Show all All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
  • Dynamic Text: Soft Drop Shadow
    • Jhonnel Pica
    • June 21, 2021 11:12
    0 comments
  • Checkout "V i n t a g e"!
    • Permanently deleted user
    • June 18, 2021 15:35
    1 comment
  • Snap map
    • Mshary.alsubaie
    • June 17, 2021 16:09
    1 comment
  • Custom Size Simulation
    • nlhaal
    • June 17, 2021 11:02
    1 comment
  • Add last name argument to requestDisplayName
    • Brandon / Apoc
    • June 14, 2021 23:54
    • Edited
    0 comments
  • Help Me Pls !
    • Aloka
    • June 14, 2021 23:30
    1 comment
  • Templates not Downloaded with Installer
    • sava nozin
    • June 12, 2021 15:27
    2 comments
  • Full list of objects recognized by Scan [SOLVED]
    • modelsbymike3d
    • June 11, 2021 18:44
    • Edited
    1 comment
  • How will i get creator profile??
    • Permanently deleted user
    • June 11, 2021 10:19
    3 comments
  • Music playing
    • Safae
    • June 04, 2021 08:27
    • Edited
    0 comments
  • Plan lenses [feature]
    • henrytv2
    • June 04, 2021 07:40
    • Edited
    0 comments
  • FaceGeometry
    • The.brij
    • May 30, 2021 06:37
    1 comment
  • Suggestions
    • Hsn4-4
    • May 28, 2021 15:42
    0 comments
  • make it easy to switch from each screen sometimes it to much to look at at one time
    • tyler8soccer
    • May 28, 2021 06:30
    0 comments
  • Form to join the Lenses Program and earn rewards from making lenses
    • tyler8soccer
    • May 28, 2021 06:29
    1 comment
  • Bitmoji Access
    • prestonvlittle
    • May 27, 2021 23:21
    0 comments
  • Subscription from each lens
    • Awaischorahi
    • May 24, 2021 16:23
    2 comments
  • lens creator
    • Farshad.mergaso
    • May 22, 2021 22:41
    0 comments
  • public profile
    • Aloka
    • May 21, 2021 17:15
    1 comment
  • Native Keyboard Support in Lenses
    • k540076
    • May 21, 2021 13:49
    • Edited
    1 comment
  • Face in video
    • Karishma Katiyar
    • May 19, 2021 08:24
    3 comments
  • Looking to work with Lens Creators
    • Carson Pump
    • May 05, 2021 02:55
    1 comment
  • Public profile lens count
    • Khalfaaan.m
    • May 04, 2021 15:00
    4 comments
  • Audio Effect - Masked/Muffled
    • glow
    • May 03, 2021 19:09
    1 comment
  • Foot Detection
    • Permanently deleted user
    • May 01, 2021 11:15
    1 comment
  • Easy way
    • Hsn4-4
    • April 29, 2021 20:55
    1 comment
  • How do I get my lost Snapchat streak back?
    • Permanently deleted user
    • April 27, 2021 00:23
    • Edited
    3 comments
  • BrightColors || Filter Lens
    • manas.purwar
    • April 24, 2021 06:32
    1 comment
  • Request Gold Star
    • Rebwardlawar
    • April 24, 2021 01:55
    7 comments
  • Feature request question!
    • Rebwardlawar
    • April 23, 2021 01:40
    2 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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