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Feature Requests

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Suggest ideas for things you'd like to see in Lens Studio

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  • ashqymahde
    • ashqyzeb8ri
    • August 01, 2021 10:09
    0 comments
  • Rectangular Marker - like Ruler
    • Permanently deleted user
    • July 31, 2021 09:06
    1 comment
  • verify my account
    • elambert157
    • July 29, 2021 19:28
    2 comments
  • Increase Unpacked Lens Size
    • Jhonnel Pica
    • July 29, 2021 14:25
    1 comment
  • Map based lenses
    • droobiedoo
    • July 27, 2021 23:23
    0 comments
  • ‏My Snapchat account is interactive and l need the | Snapchat Support Tag
    • na8s
    • July 24, 2021 18:07
    0 comments
  • ‏My Snapchat account is interactive and l need the | Snapchat Support Tag
    • na8s
    • July 24, 2021 18:06
    1 comment
  • Video Script
    • Permanently deleted user
    • July 23, 2021 15:57
    0 comments
  • Please feature my lens
    • Permanently deleted user
    • July 23, 2021 05:53
    1 comment
  • lens for game
    • none
    • July 19, 2021 09:17
    8 comments
  • Snap AR - YouTube
    • ItzJustSamu
    • July 17, 2021 00:00
    2 comments
  • Project Icon
    • Hossam_Albesh
    • July 16, 2021 01:57
    0 comments
  • A dedicated Application for Forum
    • Jasnoor Singh🔺
    • July 15, 2021 11:07
    2 comments
  • Custom Location Assets
    • Permanently deleted user
    • July 14, 2021 00:54
    0 comments
  • Record character mocap and play it in world lens
    • Permanently deleted user
    • July 13, 2021 16:33
    5 comments
  • Chromebook Version
    • Permanently deleted user
    • July 07, 2021 18:26
    0 comments
  • We need more Simulation options!
    • yajanrjoshi
    • July 07, 2021 05:16
    • Edited
    1 comment
  • Using lenses from memories
    • FADI MATURY
    • July 06, 2021 10:53
    4 comments
  • Story feature for lens studio community
    • saqib_m55
    • July 03, 2021 11:28
    3 comments
  • Shayankhansh19
    • Shayankhansh19
    • July 03, 2021 03:15
    1 comment
  • Trophy feature!
    • henrytv2
    • June 27, 2021 10:12
    1 comment
  • Update forum portal
    • saqib_m55
    • June 25, 2021 21:46
    6 comments
  • Add support for GoPro webcam app
    • Permanently deleted user
    • June 25, 2021 21:35
    0 comments
  • Boomerang Effect For Android
    • Rohitmann132
    • June 25, 2021 16:16
    1 comment
  • اقتراح
    • Permanently deleted user
    • June 25, 2021 07:22
    3 comments
  • request Fusion 2 lens in 1Snap Camera
    • Permanently deleted user
    • June 25, 2021 07:12
    0 comments
  • favourites 2 or 3 stas
    • Permanently deleted user
    • June 25, 2021 07:03
    0 comments
  • Lens Competitions
    • modelsbymike3d
    • June 23, 2021 19:54
    3 comments
  • Lense Collections
    • appelsiensam
    • June 23, 2021 12:21
    0 comments
  • world map
    • Permanently deleted user
    • June 21, 2021 13:27
    1 comment
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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