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Feature Requests

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Suggest ideas for things you'd like to see in Lens Studio

Show all All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
  • Ability to capture from multiple cameras simultaneously
    • devisevib
    • February 09, 2021 03:18
    1 comment
  • Ability to mute notifications from just one person in a group chat
    • kfilks
    • February 06, 2021 21:01
    2 comments
  • Add subscriber count
    • Kat-nisbett
    • February 05, 2021 22:24
    2 comments
  • official lens creator !
    • Lilmubrown
    • January 31, 2021 12:38
    4 comments
  • Custom Audio Effect?
    • Marina
    • January 29, 2021 03:46
    5 comments
  • Shift click multiple nodes into graphs
    • Niko Hestia
    • January 27, 2021 23:45
    1 comment
  • Change Icon in "My Lenses"
    • SirQu3ntin
    • January 27, 2021 17:10
    2 comments
  • Full Body Attachment Skeleton guide for deformations
    • Luis R. Guajardo Díaz
    • January 29, 2021 09:39
    • Edited
    4 comments
  • Enabling Zoom host to apply filter to participants
    • Permanently deleted user
    • January 23, 2021 17:46
    2 comments
  • The ability for stickers to conform to the shape of an object
    • Permanently deleted user
    • January 19, 2021 06:04
    3 comments
  • Preview Video
    • SirQu3ntin
    • January 16, 2021 10:45
    1 comment
  • foot-tracking
    • Permanently deleted user
    • January 14, 2021 01:43
    0 comments
  • Web-Insights Feature
    • Hossam_Albesh
    • January 13, 2021 15:59
    3 comments
  • Can I pair multiple devices to Lens Studio?
    • ainsley2021
    • January 12, 2021 17:09
    2 comments
  • Expanded video format/aspect ratios for lens previews
    • modelsbymike3d
    • January 11, 2021 21:39
    6 comments
  • In-client change origin feature
    • Niko Hestia
    • January 09, 2021 19:58
    2 comments
  • Subscribe Button
    • Awaischorahi
    • January 07, 2021 11:00
    0 comments
  • Material node bug: Float Array Parameter Node can't be exposed
    • gimbal_lock
    • January 06, 2021 04:12
    2 comments
  • Snap Camera in Camtasia: A Work Around?
    • Permanently deleted user
    • January 05, 2021 17:18
    0 comments
  • how ot become a lense creator verfied
    • rubenvdb2019
    • January 04, 2021 15:12
    1 comment
  • Is there such a function?
    • Vadim Petker
    • January 02, 2021 11:18
    4 comments
  • PLEASE ADD PROPPER EOS WEBCAM UTILITY SUPPORT
    • Permanently deleted user
    • December 27, 2020 21:22
    1 comment
  • A problem with uploading any lens ( pics inside)
    • Permanently deleted user
    • December 26, 2020 22:22
    3 comments
  • public profile please help
    • ardaberk05
    • December 22, 2020 20:57
    10 comments
  • The App On Microsoft Store
    • Hossam_Albesh
    • December 22, 2020 11:40
    2 comments
  • LENS STUDIO
    • g.raceclayton
    • December 22, 2020 03:48
    1 comment
  • Insights App
    • Hossam_Albesh
    • December 20, 2020 00:41
    4 comments
  • We Need The Total Insights
    • Hossam_Albesh
    • December 20, 2020 00:50
    • Edited
    2 comments
  • statistics
    • Customer report
    • December 19, 2020 08:35
    1 comment
  • I found the Forum very Confusing
    • amel_hawk
    • December 19, 2020 04:51
    1 comment
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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