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Feature Requests

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Suggest ideas for things you'd like to see in Lens Studio

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  • Daisy Freckles by emma debaene
    • Permanently deleted user
    • May 08, 2020 20:41
    0 comments
  • Sunlight Filter by emma debaene
    • Permanently deleted user
    • May 08, 2020 19:36
    0 comments
  • Image Picker
    • athb.almsha3r
    • May 05, 2020 22:37
    2 comments
  • Marker recognition for desktop
    • Permanently deleted user
    • May 04, 2020 17:38
    5 comments
  • Big Mouth by Snapchat
    • Permanently deleted user
    • May 03, 2020 19:34
    0 comments
  • About lens
    • amatpor
    • May 02, 2020 14:02
    1 comment
  • Please add to home-brew cask MacOS
    • Permanently deleted user
    • May 01, 2020 16:37
    2 comments
  • 32bit
    • Permanently deleted user
    • April 30, 2020 09:32
    2 comments
  • Texture Sampler
    • Denis Korobov
    • April 29, 2020 13:34
    1 comment
  • Lightboard alternative
    • Permanently deleted user
    • April 27, 2020 17:09
    1 comment
  • "Image Picker" is not available in Snap Camera
    • Permanently deleted user
    • April 23, 2020 13:23
    2 comments
  • Flutter
    • Permanently deleted user
    • April 22, 2020 12:37
    1 comment
  • Submitted Old Lenses for Reuse
    • Permanently deleted user
    • April 19, 2020 14:40
    0 comments
  • Chrome OS Version
    • Permanently deleted user
    • April 17, 2020 07:09
    3 comments
  • Request a lens here
    • Permanently deleted user
    • April 15, 2020 22:49
    0 comments
  • Feature Request
    • ItzJustSamu
    • April 14, 2020 22:36
    3 comments
  • Statistics for individual lenses
    • Permanently deleted user
    • April 14, 2020 18:05
    1 comment
  • script python Add-on
    • Albrektv
    • April 14, 2020 14:34
    1 comment
  • phone app
    • Permanently deleted user
    • April 14, 2020 07:15
    2 comments
  • i want to try this app
    • ROSE
    • April 13, 2020 23:07
    1 comment
  • Big Chungus by emma debaene
    • Permanently deleted user
    • April 10, 2020 21:53
    0 comments
  • Elephant Cheeks by emma debaene
    • Permanently deleted user
    • April 10, 2020 21:22
    0 comments
  • Mountian Hike by emma debaene
    • Permanently deleted user
    • April 10, 2020 21:20
    0 comments
  • Face Merging Lens
    • Permanently deleted user
    • April 10, 2020 07:45
    0 comments
  • little sunflower by emma debaene
    • Permanently deleted user
    • April 09, 2020 21:08
    0 comments
  • Blue Star Freckles by emma debaene
    • Permanently deleted user
    • April 09, 2020 19:33
    0 comments
  • Kermit Sips Tea by emma debaene
    • Permanently deleted user
    • April 09, 2020 02:39
    1 comment
  • Vibrance by emma debaene
    • Permanently deleted user
    • April 09, 2020 01:39
    0 comments
  • Monarch Cheeks by emma debaene
    • Permanently deleted user
    • April 08, 2020 20:40
    0 comments
  • Camera Roll upload
    • Ahmedbarwre
    • April 08, 2020 11:50
    0 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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