The forum on this site is closed for new comments and posts. Continue the conversation in our Snap AR Discord server.
Logo
  • Support
Sign in

Feature Requests

Follow New posts New posts and comments

Suggest ideas for things you'd like to see in Lens Studio

Show all All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
  • I want to Change the 2D face tracking image on tap
    • Mayur
    • February 28, 2020 08:53
    1 comment
  • Drag and drop folder into resources
    • Marco Vanossi
    • February 24, 2020 19:34
    1 comment
  • Im looking for the snapchat devil lens
    • Permanently deleted user
    • February 23, 2020 10:15
    4 comments
  • Clipboard access
    • Marco Vanossi
    • February 23, 2020 08:14
    2 comments
  • One Account to Link Multiple Snapchats
    • Sarah Kim
    • February 20, 2020 15:42
    0 comments
  • isScreenshot event
    • uaepro
    • February 19, 2020 10:43
    0 comments
  • Deformation
    • qm.to
    • February 15, 2020 19:33
    1 comment
  • My Lenses - But not only accessible via LS
    • k540076
    • February 14, 2020 01:20
    2 comments
  • UTF-8 Script editor support
    • uaepro
    • February 13, 2020 06:10
    0 comments
  • Network access
    • Marco Vanossi
    • February 11, 2020 23:14
    2 comments
  • Dhhdbdbd
    • صالح عسيري
    • February 09, 2020 12:05
    1 comment
  • Cloner
    • Jhonnel Pica
    • February 09, 2020 07:42
    3 comments
  • Search resources window
    • Marco Vanossi
    • February 09, 2020 03:21
    1 comment
  • Allow semicolon on input
    • Marco Vanossi
    • February 09, 2020 02:33
    0 comments
  • iPhone X tap top part to hide
    • Marco Vanossi
    • February 09, 2020 02:30
    1 comment
  • Hadi
    • Hadi Sharahili
    • February 07, 2020 02:54
    1 comment
  • feature request: interactive Custom Script UI
    • uaepro
    • February 16, 2020 17:33
    • Edited
    0 comments
  • Feature request
    • Marco Vanossi
    • February 03, 2020 17:12
    1 comment
  • 3D Emitter Script
    • Ryan Hafner
    • January 26, 2020 21:59
    • Edited
    8 comments
  • Paid
    • savegehacker8
    • January 18, 2020 17:53
    0 comments
  • getting verified
    • gl03v
    • January 14, 2020 20:15
    2 comments
  • Coloring cornea
    • Permanently deleted user
    • January 13, 2020 19:14
    1 comment
  • idea for game version with strangers and friend involment. im sureit will be loved
    • Permanently deleted user
    • January 13, 2020 07:54
    0 comments
  • log in problem
    • Prince_1322
    • January 08, 2020 08:23
    0 comments
  • 32bit
    • Permanently deleted user
    • January 03, 2020 01:26
    3 comments
  • Screen Text
    • athb.almsha3r
    • December 09, 2019 23:50
    2 comments
  • Sunkist
    • Permanently deleted user
    • December 02, 2019 02:15
    1 comment
  • From Image Picker
    • athb.almsha3r
    • November 30, 2019 16:35
    6 comments
  • Material instancing
    • Acknickulous
    • November 20, 2019 04:56
    1 comment
  • Unlock lens by song
    • modelsbymike3d
    • November 17, 2019 19:14
    1 comment
  • «
  • ‹
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It