The forum on this site is closed for new comments and posts. Continue the conversation in our Snap AR Discord server.
Logo
  • Support
Sign in

Feature Requests

Follow New posts New posts and comments

Suggest ideas for things you'd like to see in Lens Studio

Show all All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
  • Pick skin color to texture
    • hedy magroun
    • June 25, 2019 11:36
    2 comments
  • Improved anchor point editing
    • Permanently deleted user
    • June 19, 2019 20:20
    1 comment
  • Copy anchor points from Face Mask Texture to Opacity Texture
    • Permanently deleted user
    • June 19, 2019 20:06
    0 comments
  • Export View Data as CSV
    • adoomie1.0
    • June 19, 2019 16:58
    1 comment
  • Add preview approved notifications
    • Mikael Hagen Johansen
    • June 13, 2019 22:01
    1 comment
  • Fask mask copy feature points
    • Emile swain
    • June 05, 2019 10:43
    1 comment
  • All your scripts
    • Emile swain
    • June 05, 2019 10:09
    1 comment
  • my lemss in review
    • hanoofa_16
    • June 04, 2019 23:52
    1 comment
  • specific word tracking
    • Permanently deleted user
    • June 02, 2019 10:22
    1 comment
  • preview render targets
    • Emile swain
    • May 31, 2019 16:10
    1 comment
  • Cohesive account management
    • Emile swain
    • May 31, 2019 15:31
    1 comment
  • Snap code transfer
    • Emile swain
    • May 31, 2019 15:14
    1 comment
  • Email confirmation of OLC submission
    • Deejdrobo
    • May 29, 2019 06:06
    1 comment
  • Use snap camera for youtbe and etc.
    • mrkingjan123
    • May 26, 2019 12:29
    1 comment
  • Adding more coding languages
    • Mikael Hagen Johansen
    • May 23, 2019 17:21
    2 comments
  • Change name
    • Mikael Hagen Johansen
    • May 22, 2019 20:37
    1 comment
  • Feature request: Able to delete lenses
    • Mikael Hagen Johansen
    • May 16, 2019 22:53
    2 comments
  • Feature request: Lens Studio Notifications
    • Mikael Hagen Johansen
    • May 16, 2019 20:35
    1 comment
  • Increase the size of the project from 4 to 8
    • Ahmeed
    • May 16, 2019 14:29
    1 comment
  • Default Parameters on Functions
    • Aitor Gandia
    • May 15, 2019 08:24
    2 comments
  • Have a Landmarker Location Request?
    • Kaitlyn Benitez-Strine
    • September 06, 2019 18:42
    • Edited
    13 comments
  • Combine steps of publishing process for Community and Sponsored Lenses
    • creative prod
    • April 24, 2019 09:59
    • Edited
    1 comment
  • Landmark requests
    • Josh Keeney
    • April 19, 2019 00:27
    4 comments
  • Postt
    • Permanently deleted user
    • April 18, 2019 23:28
    1 comment
  • Special characters/diacritics in lens title
    • Permanently deleted user
    • April 17, 2019 10:03
    1 comment
  • Use Lens Studio to play a streaming video
    • Permanently deleted user
    • April 10, 2019 14:52
    1 comment
  • Erasable TextLogger
    • Aitor Gandia
    • April 08, 2019 08:09
    1 comment
  • Grouping items
    • Rhonda
    • March 30, 2019 23:00
    1 comment
  • Tween Manager Doesn't Exist in 1.7.1 l
    • Abigail Porier
    • March 28, 2019 18:06
    6 comments
  • No Nose - Voldemort Style Filter
    • Juliette_danger
    • March 28, 2019 13:24
    3 comments
  • «
  • ‹
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It