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Feature Requests

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Suggest ideas for things you'd like to see in Lens Studio

Show all All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
  • Distance measurement
    • Kanz
    • June 26, 2020 20:27
    1 comment
  • Compass
    • Kanz
    • June 26, 2020 20:22
    1 comment
  • How to make a lens using style transfer template?
    • Nitika Ramesh
    • June 23, 2020 08:36
    5 comments
  • Website or API to check lens stats
    • bestmasteradit
    • June 21, 2020 09:48
    1 comment
  • SnapMl
    • Nitika Ramesh
    • June 18, 2020 11:38
    0 comments
  • Updated Guides and Tutorials
    • Richard Gray
    • June 17, 2020 20:03
    1 comment
  • Feature Request
    • ItzJustSamu
    • August 09, 2020 20:47
    • Edited
    0 comments
  • Open source scripts
    • Kanz
    • June 12, 2020 18:45
    1 comment
  • Addon snapchat
    • Kanz
    • June 11, 2020 19:10
    • Edited
    1 comment
  • Edit a lense
    • Ninguno
    • June 11, 2020 16:33
    1 comment
  • Import from AR Library
    • yoshinoya
    • June 09, 2020 20:37
    8 comments
  • why my filter that i creat it , it reject?
    • Permanently deleted user
    • June 09, 2020 08:28
    2 comments
  • Behavior script that changes material
    • nolan_742
    • June 07, 2020 16:35
    0 comments
  • Behavior script that changes material
    • nolan_742
    • June 07, 2020 16:35
    1 comment
  • lense re
    • Raaj_1099
    • June 07, 2020 08:23
    0 comments
  • Your GPU is not supported. It either doesn't support Open GL 4.1 or has outdated drivers installed
    • Permanently deleted user
    • June 04, 2020 20:09
    9 comments
  • Screencastify
    • Permanently deleted user
    • June 04, 2020 16:56
    2 comments
  • lense creator
    • sbataynah3
    • June 03, 2020 16:39
    2 comments
  • View Lens statistics on site
    • amauryd5
    • May 31, 2020 08:51
    2 comments
  • Adding face texture to face mesh
    • Kavin Kumar
    • May 24, 2020 17:00
    2 comments
  • Feature Request
    • ItzJustSamu
    • May 22, 2020 22:28
    2 comments
  • View stats on your phone/online
    • ole_marius1
    • May 19, 2020 17:24
    2 comments
  • Webcam Not Turning Back On
    • Permanently deleted user
    • May 18, 2020 21:44
    0 comments
  • Webcam Not Turning Back On
    • Permanently deleted user
    • May 18, 2020 21:44
    0 comments
  • Gaze or Eye Contact Correction
    • Permanently deleted user
    • May 18, 2020 15:12
    1 comment
  • I want to Withdrawal
    • Permanently deleted user
    • May 18, 2020 08:52
    1 comment
  • Stats of lens on phone
    • furkanaibani
    • May 15, 2020 07:02
    8 comments
  • How to find a criator Jeffrey Coghlan
    • Permanently deleted user
    • May 14, 2020 13:01
    2 comments
  • Changing background picture on simulator
    • Marco Vanossi
    • May 10, 2020 00:58
    3 comments
  • Lens Studio won`t open
    • davirpzt
    • May 10, 2020 00:55
    1 comment
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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