The forum on this site is closed for new comments and posts. Continue the conversation in the new forum, and learn more here.

Stats of lens on phone

  • Good suggestion

    Comment actions Permalink
  • Nice suggestion I hope to add on the phone

    Comment actions Permalink
  • Hi furkanaibani,

    In fact, you can already watch the stats from the application: Settings> Snapcodes> My Snapcodes> you choose snapcodes> Stats. But to have access to its stats it is necessary that the snapcodes have been scanned at least 100 times. And it is true that the statistics that the application shows us is not cool because it just shows us the number of clicks and scans.

    Otherwise, we can have access to our lenses statistics when we have a creator account.
    But I think you already know that.

    I think you would like to have access to the statistics of your lenses even when you don't have a creator account, so I approve of your idea, I think it would be a good idea.

    Comment actions Permalink
  • Yes it will be cool to have stats without creators account. And I wanted to ask how to get creators account as I have already applied for the olc long back but did not got any email of approval or rejection. I wanna test all the creators feature and make My Lens more accessible to users. Thank you

    Comment actions Permalink
  • You can increase your number of views and if you have enough you can get a creator account without being an OLC.

    For your problem to become OLC, I don't know what to say. When did you register for the program?
    Personally, I signed up in early April and got a response last week that I was refused.
    You should check your spam or contact the Lens Studio team.

    Comment actions Permalink
  • I applied on First week of April

    Comment actions Permalink
  • yes i am also wanting the same method for my device but still does not succeed plzhelp if you guys know any idea that will be suitable to do this possible I will be very thankful to you for this guidance.

    Comment actions Permalink
  • If you are looking for this kind of step you can visit on this page where you can get some knowledge about it which can help you to apply the stats of lens.

    Comment actions Permalink

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?



Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:



What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!