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Feature Requests

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Suggest ideas for things you'd like to see in Lens Studio

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  • Green eyes ๐Ÿ’š
    • war_jinn2020
    • November 18, 2020 12:13
    3 comments
  • Trending List
    • alisaid_king
    • November 15, 2020 17:22
    • Edited
    1 comment
  • Custom (behaviour) triggers
    • priyf2020
    • November 12, 2020 19:56
    1 comment
  • Cameos Lenses
    • Khdesigns2019
    • November 10, 2020 18:23
    2 comments
  • Random Favourite Lens shortcut
    • Permanently deleted user
    • November 09, 2020 12:18
    1 comment
  • cool idea
    • Permanently deleted user
    • November 07, 2020 09:03
    1 comment
  • Connection of Procreate to Lens Studio
    • Permanently deleted user
    • November 03, 2020 01:32
    1 comment
  • My Lenses Request
    • patrgauthier
    • November 02, 2020 14:28
    1 comment
  • Select Font
    • SirQu3ntin
    • October 30, 2020 14:37
    6 comments
  • EOS Webcam Utility Support
    • Permanently deleted user
    • October 27, 2020 20:43
    1 comment
  • Preview panel not working
    • gimbal_lock
    • October 22, 2020 04:30
    3 comments
  • Access to common scripts, or package manager
    • ichabodcole
    • October 20, 2020 18:59
    2 comments
  • A lens could open Snap Map or Google Map with a place
    • Permanently deleted user
    • October 20, 2020 10:15
    1 comment
  • Smoke ring heart morph
    • Permanently deleted user
    • October 19, 2020 22:09
    1 comment
  • Regarding lanse studio material
    • maheshrawat022
    • October 18, 2020 13:12
    1 comment
  • curves or adjustment tool
    • dritydrops
    • October 18, 2020 08:26
    1 comment
  • Favorites data
    • Agirlxoxo360
    • October 16, 2020 04:00
    1 comment
  • Visual Scripting
    • ItzJustSamu
    • October 14, 2020 16:10
    1 comment
  • Search button
    • Munzushka
    • October 10, 2020 06:25
    2 comments
  • Lens for measuring
    • castleoc10
    • October 09, 2020 21:05
    1 comment
  • Neils Segmentation
    • Kanz
    • October 07, 2020 19:10
    2 comments
  • Account verification and appreciation for Lens creators
    • klaassen05
    • October 01, 2020 02:43
    3 comments
  • Lins size
    • Maha
    • September 27, 2020 05:28
    • Edited
    1 comment
  • Include user's avatar in UserContextSystem?
    • Permanently deleted user
    • September 25, 2020 07:03
    1 comment
  • Snapchat added election-related tools
    • Permanently deleted user
    • September 22, 2020 13:20
    • Edited
    1 comment
  • Snapchat Trending Page is Oversaturated with Verified Creators
    • artistbro6
    • September 21, 2020 20:43
    2 comments
  • Edit Name in "My Lenses"
    • SirQu3ntin
    • September 20, 2020 15:44
    2 comments
  • sad
    • t.oma0
    • September 20, 2020 12:37
    0 comments
  • Favorites SORTING
    • Permanently deleted user
    • September 18, 2020 21:08
    1 comment
  • Copyright system
    • ItzJustSamu
    • September 17, 2020 06:59
    1 comment
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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