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Feature Requests

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Suggest ideas for things you'd like to see in Lens Studio

Show all All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
  • How to apply a filter to multiple faces
    • Permanently deleted user
    • September 27, 2021 14:59
    2 comments
  • Sgshhxn
    • Permanently deleted user
    • September 27, 2021 07:46
    0 comments
  • snap netwrok member
    • none
    • September 25, 2021 10:51
    0 comments
  • Native Keyboard Support in Lenses
    • none
    • September 14, 2021 22:09
    3 comments
  • How can make and add our filters
    • Permanently deleted user
    • September 14, 2021 20:06
    0 comments
  • I need snapchat filters API
    • Permanently deleted user
    • September 14, 2021 18:34
    2 comments
  • Video
    • Permanently deleted user
    • September 13, 2021 14:26
    1 comment
  • gold star
    • ardaberk05
    • September 11, 2021 13:59
    6 comments
  • Can I request that someone add a Snapchat filter to Snap Camera?
    • Permanently deleted user
    • September 07, 2021 05:49
    1 comment
  • Toggle Material Parameter by Time
    • Jorik Rosa
    • September 03, 2021 13:45
    1 comment
  • I forgot password
    • Permanently deleted user
    • September 01, 2021 16:58
    1 comment
  • When I add face sprites the default location of picture is not on the head of model
    • rubal 17
    • September 01, 2021 13:03
    4 comments
  • Suggestions
    • Hsn4-4
    • August 30, 2021 23:47
    1 comment
  • Shayankhansh19
    • Shayankhansh19
    • August 30, 2021 12:38
    1 comment
  • I have millions of views on my each Lenses
    • btsbighitteam
    • August 30, 2021 09:23
    1 comment
  • Cryptomatte support
    • modelsbymike3d
    • August 27, 2021 19:43
    0 comments
  • Segmentation
    • none
    • August 27, 2021 00:52
    2 comments
  • Check out my portfolio
    • snapbyviko
    • August 22, 2021 06:08
    0 comments
  • I'm working with Chrome OS, any plans to support Chrome OS in the future?
    • snapbyviko
    • August 21, 2021 00:00
    0 comments
  • Jak pobrać aplikacje? English:how dowload app?
    • Permanently deleted user
    • August 20, 2021 20:34
    • Edited
    1 comment
  • UDIM Support
    • modelsbymike3d
    • August 20, 2021 16:23
    2 comments
  • Shoppable AR functionality via Lens Studio ?
    • Permanently deleted user
    • August 20, 2021 06:28
    0 comments
  • I'm have ideas
    • none
    • August 18, 2021 14:01
    0 comments
  • Mesh contains empty bone remapping table.
    • Permanently deleted user
    • August 18, 2021 04:54
    0 comments
  • Quote Reply
    • lenzo
    • August 16, 2021 17:29
    5 comments
  • Face mesh
    • snapbyviko
    • August 16, 2021 11:53
    0 comments
  • Face mesh
    • snapbyviko
    • August 16, 2021 04:23
    0 comments
  • Dollar rain lens
    • snapbyviko
    • August 15, 2021 11:54
    0 comments
  • i need verification gold star
    • Permanently deleted user
    • August 09, 2021 20:45
    1 comment
  • know about supported versions
    • Vansh Solanki
    • August 07, 2021 14:46
    • Edited
    0 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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