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Feature Requests

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Suggest ideas for things you'd like to see in Lens Studio

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  • Showcase all sponsored lenses for future clients?
    • Ines Hilz
    • March 07, 2022 15:28
    4 comments
  • ss38n
    • ss38n
    • March 05, 2022 18:22
    0 comments
  • Proposals
    • r-aqqq
    • February 27, 2022 15:37
    • Edited
    2 comments
  • Support for Localization/Arabic in Speech recognition
    • ccc0ii
    • February 26, 2022 22:10
    4 comments
  • gold star
    • mllat99
    • February 26, 2022 19:12
    1 comment
  • mangt new lens
    • rebwardlawar
    • February 13, 2022 11:41
    0 comments
  • Cyber watch 3D
    • mehran.barozhi
    • February 11, 2022 21:00
    0 comments
  • Plz help Officials Lens Creator form no reply ๐Ÿ™
    • fowzan.kar
    • February 09, 2022 15:04
    2 comments
  • OSC signal In
    • Permanently deleted user
    • February 05, 2022 16:26
    0 comments
  • Reliable size limit
    • Permanently deleted user
    • February 01, 2022 16:49
    0 comments
  • Perfect shape of nose and face
    • suhas_vairage
    • January 31, 2022 18:38
    0 comments
  • I'll do it as a gold star
    • omar_goran9144
    • January 22, 2022 21:39
    0 comments
  • Baby Boy
    • Permanently deleted user
    • January 16, 2022 21:49
    0 comments
  • wedding
    • Permanently deleted user
    • January 16, 2022 21:48
    0 comments
  • wedding
    • Permanently deleted user
    • January 16, 2022 21:46
    0 comments
  • Baby girl
    • Permanently deleted user
    • January 16, 2022 21:45
    0 comments
  • pajama party
    • Permanently deleted user
    • January 16, 2022 21:36
    2 comments
  • [SCRIPT] Total Lens Count
    • appelsiensam
    • January 16, 2022 17:19
    0 comments
  • Adding 60fps capability for virtual cam
    • Permanently deleted user
    • January 15, 2022 16:06
    1 comment
  • Full body tracking smoothing filter
    • Permanently deleted user
    • January 14, 2022 09:03
    0 comments
  • future for extr text from image
    • none
    • December 28, 2021 16:17
    5 comments
  • Add community asset library here
    • SUJAY KANOLKAR
    • December 25, 2021 12:31
    0 comments
  • creators Studio
    • SUJAY KANOLKAR
    • December 25, 2021 12:28
    1 comment
  • Responsive Lenses
    • SUJAY KANOLKAR
    • December 25, 2021 12:26
    0 comments
  • Snapchat share with Ionic capacitor
    • Permanently deleted user
    • December 24, 2021 11:06
    0 comments
  • Opening Snapchat with an image
    • Permanently deleted user
    • December 24, 2021 10:54
    0 comments
  • Request for accessibility for Camera kit
    • Permanently deleted user
    • December 24, 2021 00:20
    0 comments
  • file request Request a project file
    • t3ib7
    • December 22, 2021 08:11
    0 comments
  • Why can't I find my Lens in Snap Camera?
    • Permanently deleted user
    • December 21, 2021 14:00
    1 comment
  • Snap Lens Network
    • Jass91142
    • December 20, 2021 18:40
    • Edited
    3 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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