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  • Funny Faces
    • alikamal.93
    • February 22, 2021 11:59
    2 comments
  • Flip Over
    • alikamal.93
    • February 22, 2021 11:58
    1 comment
  • Planet Generator
    • alikamal.93
    • February 22, 2021 11:52
    1 comment
  • xo xo SNAP LENS
    • ishpreetsingh22
    • February 22, 2021 10:27
    0 comments
  • Texture Gallery Snap Lens
    • ishpreetsingh22
    • February 22, 2021 10:26
    0 comments
  • First Post on Share Your Creations
    • eykayare
    • February 22, 2021 10:07
    0 comments
  • just made a new lens
    • adskhalifa
    • February 22, 2021 06:51
    0 comments
  • ZEBRA
    • Munzushka
    • February 22, 2021 03:49
    0 comments
  • Content with nudity
    • Permanently deleted user
    • February 22, 2021 02:19
    0 comments
  • Ultimate Opacity Slider
    • modelsbymike3d
    • February 21, 2021 21:26
    8 comments
  • 3D-octopus
    • athb.almsha3r
    • February 21, 2021 19:45
    2 comments
  • NEW BLUR STYLE
    • Br-rm
    • February 21, 2021 19:14
    1 comment
  • New lense!!!!!
    • ayeee.naaji
    • February 21, 2021 18:54
    1 comment
  • new lens " Fancy Grain "
    • sevar
    • February 21, 2021 17:39
    • Edited
    2 comments
  • Lens For My Website
    • Permanently deleted user
    • February 21, 2021 16:24
    1 comment
  • Zoom
    • gorkem kaplan
    • February 21, 2021 15:58
    2 comments
  • iPhone Selfie Frame
    • yajanrjoshi
    • February 21, 2021 15:50
    3 comments
  • [Ski] - SnapML
    • SirQu3ntin
    • February 21, 2021 20:09
    • Edited
    8 comments
  • Step Grain
    • maheshrawat022
    • February 21, 2021 14:36
    4 comments
  • ur cute
    • Ingmar125
    • February 21, 2021 12:05
    1 comment
  • ur gay
    • Ingmar125
    • February 21, 2021 12:03
    1 comment
  • snapchat guidence
    • Permanently deleted user
    • February 21, 2021 07:56
    5 comments
  • Thought This Was Pretty Cool.
    • guccikaden
    • February 21, 2021 05:34
    1 comment
  • Jiggy
    • Agirlxoxo360
    • February 21, 2021 04:22
    2 comments
  • Valentina
    • Agirlxoxo360
    • February 21, 2021 04:18
    1 comment
  • NeverMore
    • Agirlxoxo360
    • February 21, 2021 04:16
    0 comments
  • Looking In
    • Agirlxoxo360
    • February 21, 2021 04:14
    1 comment
  • Siren
    • Agirlxoxo360
    • February 21, 2021 04:10
    4 comments
  • Doesnt work with eos webcam utility
    • Permanently deleted user
    • February 21, 2021 02:06
    2 comments
  • NEW LENS
    • ardaberk05
    • February 21, 2021 01:06
    2 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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