1. Community
2. General
3. Lens creator

Hi xozi_yak,   If you'd like a Public Profile, they're slowly rolling out to everyone on Snapchat for all Users / Creators who'd like to show themselves as a User / Creator or to grow their Audienc...

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• k540076
• December 17, 2020 05:18
• Edited

1. Community
2. General
3. My lenses and profiles don't show up in search

Hi x.man1978, after you publish a lens, it takes usually up to 6 hours to appear both on Snapchat in Search, the Lens Explore Page, Snap Camera, Users Carousels and your Creator Profile, and becaus...

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• k540076
• September 28, 2020 00:20
• Edited

1. Community
2. General
3. Lens Stats Frozen

Hi Avery, this has been mentioned earlier on a few other posts, but the main reason why Insights aren’t working on both Snapchat and Lens Studio, is because Snapchat is updating / fixing / rolling...

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• k540076
• September 28, 2020 00:14

1. Community
2. General
3. Snap Inc Filters on Snap Camera

Hey Ryan Forbes, currently on Snap Camera you can't open all of Snapchats lenses on Snap Camera unless they're trending or being shown on Snap Camera, so this means you can't use a link from a Lens...

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• k540076
• September 23, 2020 14:23
• Edited

1. Community
2. Share Your Creations
3. Pink Cloud VHS

Congratulations on making your first lens! :)

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• k540076
• September 23, 2020 01:50

1. Community
2. Share Your Creations
3. Cant find lense i published

Hi patty.turner, when you publish a Lens on Lens Studio it usually takes up to 6 hours for it to be visible on your Creator Profile, which also means you can't search it up via the name or your cur...

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• k540076
• September 23, 2020 01:48

1. Community
2. Getting Started
3. Why can't I scroll down

Hi, JK, as a Desktop Computer and Laptop user myself, I know what you're talking about, as of right now Snap Camera doesn't support the Trackpad on most Laptops and in this case, isn't allowing you...

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• k540076
• February 14, 2021 03:21
• Edited

1. Community
2. General
3. My camera won’t work

It might just be your Laptop Camera? Even if you don't have a Laptop but a Desktop PC, you can still use Lens Studio, just without the Real Time Camera Option which appears when you tap the Webcam ...

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• k540076
• April 01, 2020 03:56
• Edited

1. Community
2. General
3. Lens rejected despite not violating guidelines

Hey Jay, I love your lens its pretty impressive!, but I think the Lens Studio Team, may of just made a mistake. If you still have the Project saved to your computer, try just publishing it again, u...

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• k540076
• March 27, 2020 05:07

1. Community
2. General
3. Pushing lens to my phone

Hi, Adam! I've been having this issue on Android as well, I have a Samsung J5 Pro, but I'm pretty sure its a bug. For me to fix it, I usually just un pair from either (Lens Studio > Phone) or (Phon...

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• k540076
• March 27, 2020 05:01