Lens rejected despite not violating guidelines
I submitted my lens yesterday, and all was going well, my friends loved how absurd it was and thought it looked great. But today it was rejected for violating community guidelines somehow?
It's called COVID-Head and simply features a generic virus body around your head with wiggly chain physics.
Here's a preview: https://imgur.com/a/2pfF6Vg
It doesn't infringe on any copyright, it's playful and fun, does not promote anything, does not glorify violence, does not feature anything obscene like nudity or have anything that could be offensive like slurs, does not threaten or encourage harmful activity. Could it be the name of the lens? COVID-head? Would changing the name to Virus-head help?
Hello,
it seems that any lens related to Covid-19 is not allowed.
edit: btw it’s awesome lens. I think changing the name will be fine just don’t relate it to Covid-19
Hey Jay, I love your lens its pretty impressive!, but I think the Lens Studio Team, may of just made a mistake. If you still have the Project saved to your computer, try just publishing it again, under the same existing lens, and hopefully they accept it, if not reach out to the lens studio team at lensstudio-support@snapchat.com
Make sure to include lens ID, screenshots and let them know whats going on
Hi Jay Villarreal,
We can take another look at the Lens and advise! Look out for an email from Zendesk asking for the Lens name and ID.
Cheers,
Neha