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Scripting

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Get advice on the technical side of Lens Studio

Helpful Scripting Guides
Scripting Overview
Scripting Example
Behavior Script
Tweening
Show all All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
  • Take a Picture and Add/Generate a Billboard
    • Permanently deleted user
    • June 01, 2018 17:51
    8 comments
  • Hiding Info Button and detecting screen size?
    • Permanently deleted user
    • June 01, 2018 02:12
    6 comments
  • Interactive look at 2D animation
    • Permanently deleted user
    • May 28, 2018 20:52
    2 comments
  • Tweening Face effects
    • Bram van de Ven
    • May 25, 2018 08:54
    6 comments
  • Trying to time multiple particles with animation
    • brobeldesign
    • May 23, 2018 21:03
    4 comments
  • Get SceneObject via Script
    • Permanently deleted user
    • May 23, 2018 14:57
    2 comments
  • unexpected Lens error - face trigger
    • Permanently deleted user
    • May 18, 2018 11:48
    5 comments
  • Is it possible to restrict the Device Tracking "Rotation" to Horizontal rotation only?
    • weston.mitchell
    • May 16, 2018 00:28
    2 comments
  • Can't work what is wrong.
    • jameslsdaman
    • May 14, 2018 21:47
    1 comment
  • Ignore tap
    • jameslsdaman
    • May 14, 2018 21:35
    1 comment
  • Possibly a bug?
    • Brandon / Apoc
    • May 13, 2018 17:39
    • Edited
    3 comments
  • Object Emitted from Mouth Help
    • sava nozin
    • May 13, 2018 04:06
    • Edited
    2 comments
  • Adding button to redirect to playstore / app store
    • Permanently deleted user
    • May 11, 2018 10:43
    3 comments
  • Trigger texture change on 3D model
    • Permanently deleted user
    • May 09, 2018 20:31
    5 comments
  • Is it possible to check if detected face has moved to left or right ?
    • Permanently deleted user
    • May 08, 2018 10:24
    6 comments
  • Material change on tap
    • Josh Keeney
    • May 08, 2018 02:52
    5 comments
  • How do you do the person disappearing effect in a lens?
    • carcar999
    • May 02, 2018 14:11
    6 comments
  • Floating 2d animation
    • Ryan McCrone
    • April 27, 2018 15:11
    1 comment
  • Missing script
    • Permanently deleted user
    • April 27, 2018 01:09
    1 comment
  • Problems Trying to Freeze Camera
    • Permanently deleted user
    • April 25, 2018 12:19
    4 comments
  • LensStudio MouthOpenedEvent
    • Permanently deleted user
    • April 25, 2018 01:01
    2 comments
  • JavaScript disabling and enabling objects
    • hainesrocker
    • April 25, 2018 00:41
    1 comment
  • Change Baseball Cap's logo and color
    • Vince Alvin Villarin
    • April 24, 2018 09:28
    5 comments
  • Mesh Builder working on preview, but not phone
    • hinick25
    • April 24, 2018 01:18
    3 comments
  • Audio Component Bug
    • julien
    • April 22, 2018 22:09
    4 comments
  • Multiple Baseball Caps
    • Vince Alvin Villarin
    • April 20, 2018 02:11
    14 comments
  • travis
    • Permanently deleted user
    • April 20, 2018 00:13
    1 comment
  • Combining Trigger script with Fullscreen script
    • Bram van de Ven
    • April 19, 2018 13:38
    5 comments
  • Face in video Lens project example?
    • Filip Baba
    • April 16, 2018 18:32
    1 comment
  • Looping audio without delay
    • lukalangabriel
    • April 12, 2018 22:27
    4 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

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What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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