The forum on this site is closed for new comments and posts. Continue the conversation in our Snap AR Discord server.
شعار
  • Support
تسجيل الدخول

General

تابع منشورات جديدة منشورات وتعليقات جديدة

Ask questions, discuss topics, and help other creators

Lens Studio Learning
Lens Studio Live Schedule
Intermediate Classes
Download Example Projects
Tips and tricks!
إظهار الكل الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • My new filter killua x rejected for copyright
    • offcialmalcolm
    • 13 أكتوبر، 2020 12:32
    3 تعليقات
  • Face Mesh cover mouth
    • Pete Collins
    • 13 أكتوبر، 2020 09:52
    2 تعليقات
  • Why .. please take a look at that
    • athb.almsha3r
    • 13 أكتوبر، 2020 03:36
    8 تعليقات
  • sharpening add in lens
    • Permanently deleted user
    • 12 أكتوبر، 2020 23:30
    2 تعليقات
  • Lens studio won't open
    • Permanently deleted user
    • 12 أكتوبر، 2020 22:59
    2 تعليقات
  • My text on Lens studio don't appear
    • Camila Gómez
    • 12 أكتوبر، 2020 22:16
    1 تعليق
  • Tips and Advice
    • anl7j
    • 12 أكتوبر، 2020 21:00
    3 تعليقات
  • Action when Face tracking loses it track
    • Permanently deleted user
    • 12 أكتوبر، 2020 20:35
    4 تعليقات
  • Lens Studio certification
    • Deepakjoshi400
    • 12 أكتوبر، 2020 16:09
    6 تعليقات
  • I Can't Use Snap Camera On MS Teams
    • Yuvaan Ohri
    • 12 أكتوبر، 2020 05:23
    1 تعليق
  • Creating Wings
    • Permanently deleted user
    • 10 أكتوبر، 2020 21:29
    2 تعليقات
  • Free services
    • anl7j
    • 10 أكتوبر، 2020 11:36
    2 تعليقات
  • Machine Learning Lens Review Time
    • RYΛN SHIELDS
    • 10 أكتوبر، 2020 02:50
    • تم التحرير
    3 تعليقات
  • Reallusion Character Creator Materials
    • Calvin Wayne
    • 10 أكتوبر، 2020 01:30
    • تم التحرير
    4 تعليقات
  • Shoppable AR
    • Permanently deleted user
    • 9 أكتوبر، 2020 14:04
    5 تعليقات
  • Stretch Object Between Feet in Foot Tracking Template?
    • Noah Lupowitz
    • 9 أكتوبر، 2020 13:09
    • تم التحرير
    8 تعليقات
  • Trying to place head portrait on 3D plane
    • Permanently deleted user
    • 9 أكتوبر، 2020 10:00
    2 تعليقات
  • lens rejection
    • addi
    • 9 أكتوبر، 2020 00:16
    1 تعليق
  • Ayuda
    • Permanently deleted user
    • 8 أكتوبر، 2020 21:30
    3 تعليقات
  • Screen Image Boundaries Issue
    • yajanrjoshi
    • 8 أكتوبر، 2020 17:08
    2 تعليقات
  • Is there anyway to increase the logo size on the Baseball Cap filter
    • norimous
    • 8 أكتوبر، 2020 04:41
    • تم التحرير
    7 تعليقات
  • Delay initializing the 3D object positions
    • Peter Steiner
    • 7 أكتوبر، 2020 18:31
    2 تعليقات
  • How do I appeal a lens removal?
    • elliottplant
    • 7 أكتوبر، 2020 18:14
    4 تعليقات
  • How to make a disco ball
    • Camila Gómez
    • 7 أكتوبر، 2020 15:27
    1 تعليق
  • Missing Snap Inc Filters on Snap Cameraa
    • Luca
    • 7 أكتوبر، 2020 08:16
    3 تعليقات
  • why my lens is rejected its my copyright content
    • Shcreation4
    • 7 أكتوبر، 2020 07:57
    3 تعليقات
  • AR Interactive Video Billboard
    • crazy-superboy
    • 6 أكتوبر، 2020 22:34
    4 تعليقات
  • Prescription Lens Blur
    • Permanently deleted user
    • 6 أكتوبر، 2020 18:59
    1 تعليق
  • Lens Studio Twitch Stream
    • RYΛN SHIELDS
    • 6 أكتوبر، 2020 12:04
    2 تعليقات
  • HOW TO FIX "NO AVAILABLE CAMERA INPUT" ERROR
    • Permanently deleted user
    • 6 أكتوبر، 2020 10:25
    2 تعليقات
  • «
  • ‹
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It