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إظهار الكل الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
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    • Cheema
    • 20 أكتوبر، 2020 09:22
    1 تعليق
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    • ichabodcole
    • 20 أكتوبر، 2020 00:06
    0 تعليقات
  • sharpen effect in lens shader
    • Permanently deleted user
    • 19 أكتوبر، 2020 23:14
    • تم التحرير
    9 تعليقات
  • Public Profile
    • deepakdeeps12
    • 19 أكتوبر، 2020 16:31
    3 تعليقات
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    • Permanently deleted user
    • 19 أكتوبر، 2020 14:18
    2 تعليقات
  • url snap camera
    • Permanently deleted user
    • 19 أكتوبر، 2020 12:27
    • تم التحرير
    2 تعليقات
  • Can't find my favorite lense
    • Permanently deleted user
    • 19 أكتوبر، 2020 04:38
    1 تعليق
  • lens
    • deema1889
    • 19 أكتوبر، 2020 01:30
    1 تعليق
  • Texture appearing low res and noisy
    • Permanently deleted user
    • 19 أكتوبر، 2020 01:19
    3 تعليقات
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    • 18 أكتوبر، 2020 21:38
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    • i_amprince6804
    • 18 أكتوبر، 2020 11:57
    1 تعليق
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  • Lens studio
    • harmandhiman.13
    • 18 أكتوبر، 2020 08:14
    2 تعليقات
  • Search button in snap camera shows only community lenses
    • Permanently deleted user
    • 18 أكتوبر، 2020 06:26
    7 تعليقات
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    • dritydrops
    • 18 أكتوبر، 2020 01:42
    4 تعليقات
  • Adding Lut To Kira Kira
    • nana_mitch
    • 17 أكتوبر، 2020 08:00
    7 تعليقات
  • about snap camera
    • Permanently deleted user
    • 17 أكتوبر، 2020 04:04
    2 تعليقات
  • Helping with adding materials to 3d model
    • Permanently deleted user
    • 17 أكتوبر، 2020 03:21
    3 تعليقات
  • Lens rejected for "copyright"
    • Hogvoldo
    • 16 أكتوبر، 2020 12:17
    3 تعليقات
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    • Biistis
    • 15 أكتوبر، 2020 19:00
    39 تعليقات
  • face mesh help
    • dritydrops
    • 15 أكتوبر، 2020 16:34
    7 تعليقات
  • My Hoverboard Camera Not working
    • Permanently deleted user
    • 15 أكتوبر، 2020 09:01
    1 تعليق
  • Preview Video Streching
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    • 15 أكتوبر، 2020 01:45
    4 تعليقات
  • racist spam reporting
    • alice.atz
    • 14 أكتوبر، 2020 19:31
    4 تعليقات
  • lens test
    • dritydrops
    • 14 أكتوبر، 2020 17:50
    5 تعليقات
  • Looking for a JS Programer
    • Cheema
    • 14 أكتوبر، 2020 17:02
    1 تعليق
  • Triggering color change when user moves?
    • Permanently deleted user
    • 14 أكتوبر، 2020 16:50
    3 تعليقات
  • lens issue
    • Technology Man
    • 14 أكتوبر، 2020 07:56
    4 تعليقات
  • Add Blendshapes to my Mesh
    • Permanently deleted user
    • 13 أكتوبر، 2020 15:59
    • تم التحرير
    3 تعليقات
  • I have lost all my favorite filters
    • Permanently deleted user
    • 13 أكتوبر، 2020 14:30
    1 تعليق
  • «
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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