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إظهار الكل الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • Anime Style Filter not working
    • Permanently deleted user
    • 24 سبتمبر، 2020 02:48
    7 تعليقات
  • My 2 lenses arent creating me a creator profile and aren't showing up in a creator profile.
    • Syntalth
    • 24 سبتمبر، 2020 01:11
    5 تعليقات
  • Help me find this lense please
    • Permanently deleted user
    • 23 سبتمبر، 2020 19:09
    1 تعليق
  • Trigger to open another lens from within the current lens
    • Michael Rauwerdink
    • 23 سبتمبر، 2020 12:35
    3 تعليقات
  • Snap Inc Filters on Snap Camera
    • Permanently deleted user
    • 23 سبتمبر، 2020 03:28
    13 تعليقات
  • How was the Anime Style lens made?
    • Emiliusvgs
    • 22 سبتمبر، 2020 18:37
    8 تعليقات
  • Lens Rejected [ 5Head]
    • SirQu3ntin
    • 22 سبتمبر، 2020 16:32
    • تم التحرير
    2 تعليقات
  • how to trigger camera's (record/take a photo) automatically without users record button Tap input?
    • Permanently deleted user
    • 22 سبتمبر، 2020 12:51
    • تم التحرير
    11 تعليقات
  • Snap Camera
    • Permanently deleted user
    • 22 سبتمبر، 2020 11:22
    1 تعليق
  • a Statistical Question
    • yajanrjoshi
    • 22 سبتمبر، 2020 07:30
    6 تعليقات
  • [Tutorial] How to create a scary lens with an explanation of how to install an eyeball
    • Maha
    • 27 سبتمبر، 2020 05:50
    • تم التحرير
    6 تعليقات
  • ALL OF MY LENS STUDIO TUTORIALS!!
    • artistbro6
    • 21 سبتمبر، 2020 21:13
    1 تعليق
  • lens views not updating
    • Morgan
    • 21 سبتمبر، 2020 19:29
    6 تعليقات
  • Snap Camera
    • Permanently deleted user
    • 21 سبتمبر، 2020 15:03
    • تم التحرير
    2 تعليقات
  • [repost] preview rejected - need help
    • Nathan Schneider
    • 21 سبتمبر، 2020 12:49
    6 تعليقات
  • Can't reset the login information in Lens Studio
    • Permanently deleted user
    • 21 سبتمبر، 2020 00:27
    2 تعليقات
  • I can't find THIS filter/lense! Please help me
    • Permanently deleted user
    • 20 سبتمبر، 2020 18:47
    0 تعليقات
  • Element move to the mouth
    • Permanently deleted user
    • 20 سبتمبر، 2020 16:01
    13 تعليقات
  • upload photo from gallery
    • Permanently deleted user
    • 20 سبتمبر، 2020 14:42
    3 تعليقات
  • How i get Subscribe Button
    • saqib_m55
    • 19 سبتمبر، 2020 20:12
    2 تعليقات
  • Overcrowded Snapchat Filters
    • jawbite
    • 19 سبتمبر، 2020 17:17
    2 تعليقات
  • Looking for a filter
    • Pat Fennessy
    • 18 سبتمبر، 2020 23:14
    1 تعليق
  • Button
    • Hamoka7
    • 18 سبتمبر، 2020 22:59
    2 تعليقات
  • Why was my Lens rejected?
    • Permanently deleted user
    • 18 سبتمبر، 2020 19:33
    3 تعليقات
  • Script errors, tap to change [ image ]
    • Shcreation4
    • 18 سبتمبر، 2020 16:47
    1 تعليق
  • lenses should utilize snapcamera while taking a snap.
    • sammyboy800
    • 18 سبتمبر، 2020 16:20
    3 تعليقات
  • Tap on button
    • Permanently deleted user
    • 18 سبتمبر، 2020 15:02
    1 تعليق
  • [Tutorial] Chain Physics (Moving 3d Models) مُميَّز
    • RYΛN SHIELDS
    • 18 سبتمبر، 2020 14:48
    4 تعليقات
  • Preview rejected.
    • Nathan Schneider
    • 18 سبتمبر، 2020 14:14
    3 تعليقات
  • Can't find old filter in studio
    • Permanently deleted user
    • 18 سبتمبر، 2020 13:55
    • تم التحرير
    3 تعليقات
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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