The forum on this site is closed for new comments and posts. Continue the conversation in our Snap AR Discord server.
Logo
  • Support
Sign in

Share Your Creations

Follow New posts New posts and comments

Add your Snapcodes and share your work with creators

Show all All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
  • Skull mask 3D
    • Permanently deleted user
    • November 14, 2021 16:24
    0 comments
  • fragmented face 3D
    • Permanently deleted user
    • November 14, 2021 16:21
    0 comments
  • Starry Night
    • realbakari
    • November 14, 2021 13:48
    1 comment
  • Cape Town
    • realbakari
    • November 14, 2021 13:48
    1 comment
  • Zanzibar
    • realbakari
    • November 14, 2021 13:48
    1 comment
  • Egypt
    • realbakari
    • November 14, 2021 13:47
    1 comment
  • Turkiest
    • realbakari
    • November 14, 2021 13:47
    1 comment
  • Pitaya
    • realbakari
    • November 14, 2021 13:46
    1 comment
  • Passing By
    • realbakari
    • November 14, 2021 13:46
    1 comment
  • Solarized Color
    • realbakari
    • November 14, 2021 13:46
    1 comment
  • Winter Lighthouse
    • realbakari
    • November 14, 2021 13:45
    1 comment
  • Wooden Gold
    • realbakari
    • November 14, 2021 13:45
    1 comment
  • Yellow Film
    • realbakari
    • November 14, 2021 13:44
    1 comment
  • Victory
    • realbakari
    • November 14, 2021 13:44
    1 comment
  • You can do it
    • realbakari
    • November 14, 2021 13:43
    1 comment
  • Once Upon a Time
    • realbakari
    • November 14, 2021 13:42
    1 comment
  • Spring Morning
    • realbakari
    • November 14, 2021 13:42
    1 comment
  • Street
    • realbakari
    • November 14, 2021 13:42
    1 comment
  • Spy
    • realbakari
    • November 14, 2021 13:41
    1 comment
  • Sunny
    • realbakari
    • November 14, 2021 13:41
    0 comments
  • True Colors
    • realbakari
    • November 14, 2021 13:41
    0 comments
  • Korean Selfie
    • realbakari
    • November 14, 2021 13:39
    0 comments
  • Saranghae
    • realbakari
    • November 14, 2021 13:39
    0 comments
  • Korean Summer
    • realbakari
    • November 14, 2021 13:38
    0 comments
  • Golden Mood
    • realbakari
    • November 14, 2021 13:37
    0 comments
  • Dar es Salaam
    • realbakari
    • November 14, 2021 13:37
    0 comments
  • Night From Day
    • realbakari
    • November 14, 2021 13:36
    0 comments
  • Big Face
    • realbakari
    • November 14, 2021 13:35
    0 comments
  • Hairless
    • realbakari
    • November 14, 2021 13:35
    0 comments
  • Cartoon Spring Ears
    • realbakari
    • November 14, 2021 13:34
    0 comments
  • «
  • ‹
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It