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إظهار الكل الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • SEGMENTATION DELAY (AS SEEN ON TIKTOK)
    • Permanently deleted user
    • 6 ديسمبر، 2020 19:33
    • تم التحرير
    2 تعليقات
  • Lens on spotlight issue
    • ItzJustSamu
    • 6 ديسمبر، 2020 17:51
    1 تعليق
  • Huge issue with tap to change background
    • Permanently deleted user
    • 6 ديسمبر، 2020 11:49
    1 تعليق
  • I have a window stuck on top right corner of the screen that I can't get rid of
    • Permanently deleted user
    • 6 ديسمبر، 2020 02:17
    3 تعليقات
  • Using external mic while recording video with Snapchat camera
    • Permanently deleted user
    • 5 ديسمبر، 2020 17:02
    1 تعليق
  • zozan khder
    • ravandi96
    • 5 ديسمبر، 2020 14:46
    1 تعليق
  • تأثيرات للعدسات
    • yara2808
    • 5 ديسمبر، 2020 14:05
    2 تعليقات
  • Project was not loaded! Access is denied. تمت الإجابة عليه
    • Michael Rauwerdink
    • 4 ديسمبر، 2020 09:25
    7 تعليقات
  • Snap Camera not listed in Chrome, stuck on "Starting" on Firefox
    • Permanently deleted user
    • 2 ديسمبر، 2020 10:53
    2 تعليقات
  • How can I screen Tranform 2d image without it getting cut off for device which cannot be simulated
    • ujjshah
    • 2 ديسمبر، 2020 10:36
    3 تعليقات
  • Who’s know create camera roll lenses?
    • Hamoka7
    • 2 ديسمبر، 2020 06:24
    3 تعليقات
  • Issue with videoing spectacles
    • Peterjoss8667
    • 2 ديسمبر، 2020 05:28
    1 تعليق
  • snap camera keeps crashing since 18.1
    • Permanently deleted user
    • 1 ديسمبر، 2020 13:54
    2 تعليقات
  • Thank you for 1m
    • tristenfult
    • 30 نوفمبر، 2020 21:24
    2 تعليقات
  • Eyelash Tracking
    • dariusxu
    • 30 نوفمبر، 2020 21:11
    1 تعليق
  • VSCO Filters
    • dariusxu
    • 30 نوفمبر، 2020 21:10
    1 تعليق
  • Lens Statistics
    • Creative7awi
    • 30 نوفمبر، 2020 13:18
    3 تعليقات
  • I need help, do you know how is the name of this lens? (SEE EXAMPLE)
    • Permanently deleted user
    • 29 نوفمبر، 2020 22:16
    • تم التحرير
    1 تعليق
  • Lens not showing under my profile
    • Andraey_3k
    • 29 نوفمبر، 2020 21:59
    4 تعليقات
  • This Lens contains brand
    • l5b.a
    • 29 نوفمبر، 2020 01:28
    3 تعليقات
  • Comment se nomme ce lens???
    • Permanently deleted user
    • 29 نوفمبر، 2020 00:11
    2 تعليقات
  • please for idea
    • Permanently deleted user
    • 28 نوفمبر، 2020 20:49
    1 تعليق
  • Public profile
    • saad1saad1
    • 28 نوفمبر، 2020 12:35
    2 تعليقات
  • no lenses here yet
    • yousf_jawhar
    • 28 نوفمبر، 2020 10:11
    2 تعليقات
  • Lightfornew
    • arshadali485
    • 28 نوفمبر، 2020 09:41
    1 تعليق
  • How to find stats outside lens studio
    • Permanently deleted user
    • 27 نوفمبر، 2020 19:56
    2 تعليقات
  • Filming with lenses
    • ScreenWear.com.au
    • 26 نوفمبر، 2020 15:10
    6 تعليقات
  • Is this a valid lens?
    • Barento159
    • 26 نوفمبر، 2020 07:27
    3 تعليقات
  • Lens Keeps getting rejected.
    • Tudy.pop
    • 26 نوفمبر، 2020 03:28
    4 تعليقات
  • Lost my favorites
    • Permanently deleted user
    • 26 نوفمبر، 2020 02:35
    • تم التحرير
    1 تعليق
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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