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تابع منشورات جديدة منشورات وتعليقات جديدة

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إظهار الكل الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • Lens with 0.5bi views removed
    • Marco Vanossi
    • 8 فبراير، 2020 16:39
    1 تعليق
  • Push Lens To Device not working
    • Nicolas Woitsch
    • 8 فبراير، 2020 11:37
    3 تعليقات
  • Profile Picture
    • Permanently deleted user
    • 7 فبراير، 2020 17:24
    3 تعليقات
  • My Projects Always Delete Themselves
    • Permanently deleted user
    • 7 فبراير، 2020 06:34
    1 تعليق
  • Lens Studio crashes when new or open project
    • Dennis McClernan Jr.
    • 7 فبراير، 2020 01:09
    5 تعليقات
  • Face mask, retouching, highlight
    • qm.to
    • 6 فبراير، 2020 18:47
    4 تعليقات
  • Drag an image which connect with hand tracking
    • Permanently deleted user
    • 6 فبراير، 2020 17:27
    6 تعليقات
  • Crash in macOS HighSierra 10.13.6 with Radeon GPU on Lens Studio 2.3.1
    • Permanently deleted user
    • 6 فبراير، 2020 14:25
    3 تعليقات
  • Moving Reflective Filter
    • Permanently deleted user
    • 5 فبراير، 2020 23:18
    2 تعليقات
  • Trending
    • gl03v
    • 5 فبراير، 2020 22:50
    1 تعليق
  • Snapchat geofilter with place and location for free?
    • roooney-224
    • 5 فبراير، 2020 08:54
    1 تعليق
  • Up-Skill lens creation
    • Tanya Welters
    • 5 فبراير، 2020 07:46
    3 تعليقات
  • Lens storage duration
    • Marco Vanossi
    • 4 فبراير، 2020 01:10
    1 تعليق
  • Access image pixels
    • Marco Vanossi
    • 3 فبراير، 2020 17:10
    2 تعليقات
  • How can I create clones of myself?
    • Gravix
    • 2 فبراير، 2020 23:42
    1 تعليق
  • Suggestion: Ui Animation System
    • Albrektv
    • 2 فبراير، 2020 11:24
    2 تعليقات
  • Wobbly Face Masks
    • Permanently deleted user
    • 31 يناير، 2020 23:37
    2 تعليقات
  • How do you get your own imange to look shiney
    • Itszav11
    • 31 يناير، 2020 04:06
    4 تعليقات
  • Filter Lens Just Got Rejected
    • k540076
    • 30 يناير، 2020 11:59
    • تم التحرير
    4 تعليقات
  • [Snap Cam Compatibility]
    • Permanently deleted user
    • 30 يناير، 2020 11:25
    1 تعليق
  • Audio recording on simulator
    • Marco Vanossi
    • 30 يناير، 2020 01:59
    0 تعليقات
  • Audio recording on simulator
    • Marco Vanossi
    • 30 يناير، 2020 01:59
    3 تعليقات
  • Age guessing lens
    • Marco Vanossi
    • 28 يناير، 2020 19:42
    0 تعليقات
  • This Lens contains brand imagery associated with Snap Inc
    • Marco Vanossi
    • 28 يناير، 2020 17:47
    1 تعليق
  • Zendesk bug
    • Marco Vanossi
    • 28 يناير، 2020 16:49
    2 تعليقات
  • 3D Models overlaying Screen Image
    • Robbie Conceptuel
    • 28 يناير، 2020 16:47
    4 تعليقات
  • [Example Project] Freeze Multiple Cameras مُميَّز
    • Jonathan Solichin
    • 30 يناير، 2020 00:56
    • تم التحرير
    9 تعليقات
  • windows(material)
    • Permanently deleted user
    • 27 يناير، 2020 08:01
    1 تعليق
  • Lock onto/Follow Face
    • Permanently deleted user
    • 27 يناير، 2020 05:49
    1 تعليق
  • My lens has no username and is being rejected
    • Marco Vanossi
    • 26 يناير، 2020 03:20
    1 تعليق
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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