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إظهار الكل الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • Sharing my project
    • rtberbary
    • 14 فبراير، 2020 10:46
    3 تعليقات
  • Portals and Mini Game - How to
    • Permanently deleted user
    • 14 فبراير، 2020 07:33
    1 تعليق
  • Face In Video Not Working
    • Dominique
    • 14 فبراير، 2020 06:36
    3 تعليقات
  • Size to fit and number of lines
    • Marco Vanossi
    • 14 فبراير، 2020 05:02
    0 تعليقات
  • Set font size based on screen dimensions
    • Marco Vanossi
    • 14 فبراير، 2020 05:00
    1 تعليق
  • max font option on auto sized text
    • Marco Vanossi
    • 14 فبراير، 2020 04:55
    • تم التحرير
    0 تعليقات
  • Put bg that appear at the mask disappear
    • romans249
    • 13 فبراير، 2020 23:39
    1 تعليق
  • snapchat lenses cannot be found on snap camera??
    • גרה פיינבוך
    • 13 فبراير، 2020 19:32
    • تم التحرير
    3 تعليقات
  • Drag to move and pinch to resize a scene object
    • Marco Vanossi
    • 13 فبراير، 2020 17:58
    1 تعليق
  • snap camera lens not working
    • romans249
    • 13 فبراير، 2020 16:38
    17 تعليقات
  • Lens Studio react on temprature
    • noah
    • 13 فبراير، 2020 07:44
    2 تعليقات
  • Modify the Color Correction Lookup Table
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    • 13 فبراير، 2020 04:53
    2 تعليقات
  • Go to line number
    • Marco Vanossi
    • 13 فبراير، 2020 02:27
    0 تعليقات
  • Add a search for a lens
    • Albrektv
    • 11 فبراير، 2020 18:11
    8 تعليقات
  • Lens Studio Twitch Stream
    • Takinours
    • 11 فبراير، 2020 13:18
    2 تعليقات
  • total daily lens view
    • Marco Vanossi
    • 11 فبراير، 2020 01:48
    1 تعليق
  • songs in lens
    • Marco Vanossi
    • 11 فبراير، 2020 01:24
    1 تعليق
  • Scroll view
    • Marco Vanossi
    • 10 فبراير، 2020 18:44
    13 تعليقات
  • icon gets deleted
    • Marco Vanossi
    • 10 فبراير، 2020 18:24
    3 تعليقات
  • Scroll on scene after zooming in
    • Marco Vanossi
    • 10 فبراير، 2020 18:22
    4 تعليقات
  • [Discuss] new UI system
    • uaepro
    • 10 فبراير، 2020 16:19
    2 تعليقات
  • Remove video background
    • Permanently deleted user
    • 10 فبراير، 2020 10:27
    • تم التحرير
    7 تعليقات
  • Trending lenses
    • gl03v
    • 10 فبراير، 2020 08:24
    1 تعليق
  • background thread
    • Marco Vanossi
    • 10 فبراير، 2020 06:28
    1 تعليق
  • Search bug
    • Marco Vanossi
    • 10 فبراير، 2020 02:46
    1 تعليق
  • Resource panel dragging too fast
    • Marco Vanossi
    • 9 فبراير، 2020 02:59
    1 تعليق
  • Script input bug
    • Marco Vanossi
    • 9 فبراير، 2020 02:57
    1 تعليق
  • How to unselect option
    • Marco Vanossi
    • 9 فبراير، 2020 01:53
    1 تعليق
  • Stop touch propagation
    • Marco Vanossi
    • 9 فبراير، 2020 01:51
    1 تعليق
  • Add alpha property to scene object
    • Marco Vanossi
    • 8 فبراير، 2020 23:53
    • تم التحرير
    2 تعليقات
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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