The forum on this site is closed for new comments and posts. Continue the conversation in our Snap AR Discord server.
Logo
  • Support
Sign in

Share Your Creations

Follow New posts New posts and comments

Add your Snapcodes and share your work with creators

Show all All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
  • Akupara
    • Permanently deleted user
    • October 04, 2020 18:39
    1 comment
  • Purple Demon
    • Dennis Windowmaker
    • October 04, 2020 15:36
    1 comment
  • am
    • trendalmamlkah
    • October 04, 2020 12:08
    2 comments
  • Time X Day
    • Lilmubrown
    • October 04, 2020 07:14
    4 comments
  • Vintage woody lens
    • Hamad
    • October 03, 2020 23:09
    2 comments
  • Red faded article lens
    • Hamad
    • October 03, 2020 22:52
    2 comments
  • ML Multi Frame
    • abhinav1285
    • October 03, 2020 19:53
    1 comment
  • Wink Eye Lens
    • jurgazonly
    • October 03, 2020 19:40
    • Edited
    1 comment
  • Recent 4 Lens
    • patrgauthier
    • October 03, 2020 18:50
    1 comment
  • BLVCK Lens
    • patrgauthier
    • October 03, 2020 18:32
    1 comment
  • I request everyone to share my lens - Eternal Mangekyou Sharingan
    • Permanently deleted user
    • October 03, 2020 17:49
    • Edited
    1 comment
  • Sharingan
    • Permanently deleted user
    • October 03, 2020 17:44
    1 comment
  • Gray
    • qatar4u
    • October 03, 2020 17:32
    2 comments
  • Follow!
    • Bakedup096
    • October 03, 2020 16:35
    1 comment
  • Ghouls2
    • Bakedup096
    • October 03, 2020 16:31
    1 comment
  • Ghouls
    • Bakedup096
    • October 03, 2020 16:28
    1 comment
  • Beelzebub
    • Dennis Windowmaker
    • October 03, 2020 12:36
    1 comment
  • ICE
    • qatar4u
    • October 03, 2020 10:44
    1 comment
  • BLVCK PARIS | BLVCK PARIS X KIRA
    • Permanently deleted user
    • October 03, 2020 09:07
    2 comments
  • Among us Who are you
    • dar1oooo
    • October 03, 2020 07:27
    1 comment
  • https://www.snapchat.com/unlock/?type=SNAPCODE&uuid=0ed4f8e9390f4f848a02e32f0a42bef9&metadata=01
    • ilikeelliot007
    • October 03, 2020 07:08
    2 comments
  • Movie Subtitles Lens
    • dipshah99
    • October 03, 2020 07:05
    2 comments
  • Check out my lenses!
    • Dank Comedy
    • October 02, 2020 16:12
    1 comment
  • joke
    • Permanently deleted user
    • October 02, 2020 09:56
    1 comment
  • lens for beauty face
    • Permanently deleted user
    • October 02, 2020 09:55
    1 comment
  • photograph
    • Permanently deleted user
    • October 02, 2020 09:52
    1 comment
  • vsco lens
    • Permanently deleted user
    • October 02, 2020 09:51
    1 comment
  • 3d lens
    • Permanently deleted user
    • October 02, 2020 09:50
    1 comment
  • my lens has 2M views !!
    • Permanently deleted user
    • October 02, 2020 09:44
    1 comment
  • NIGHT
    • Permanently deleted user
    • October 02, 2020 09:27
    1 comment
  • «
  • ‹
  • 271
  • 272
  • 273
  • 274
  • 275
  • 276
  • 277
  • 278
  • 279
  • 280
  • 281
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It