The forum on this site is closed for new comments and posts. Continue the conversation in our Snap AR Discord server.
Logo
  • Support
Sign in

Share Your Creations

Follow New posts New posts and comments

Add your Snapcodes and share your work with creators

Show all All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
  • Boooo from mario :)))))
    • ItzJustSamu
    • October 07, 2020 23:01
    7 comments
  • New Lense - Christmas Countdown!
    • sockmonkee28
    • October 07, 2020 21:41
    1 comment
  • My New Lens!!!
    • Jcrocker1228
    • October 07, 2020 16:07
    1 comment
  • My New Lens!!!
    • Jcrocker1228
    • October 07, 2020 16:05
    1 comment
  • GYM
    • qatar4u
    • October 07, 2020 15:38
    3 comments
  • Golden Glow
    • Permanently deleted user
    • October 07, 2020 11:38
    2 comments
  • fox💚
    • trendalmamlkah
    • October 07, 2020 11:08
    1 comment
  • blue
    • trendalmamlkah
    • October 07, 2020 10:25
    1 comment
  • my lens on snapcam
    • Naim Aziz
    • October 07, 2020 06:38
    1 comment
  • mask🤩🤩🤩🤩
    • trendalmamlkah
    • October 06, 2020 11:06
    2 comments
  • Mirzapur II Lens
    • Cheema
    • October 06, 2020 10:23
    2 comments
  • my new lens
    • Permanently deleted user
    • October 06, 2020 08:50
    1 comment
  • 2 Days ago I downloaded lens studio; and I already made this interactive Day & Time filter!
    • Permanently deleted user
    • October 06, 2020 06:39
    1 comment
  • halloween Lens
    • amandeep102
    • October 05, 2020 21:24
    2 comments
  • brooklyn vibes Lens
    • amandeep102
    • October 05, 2020 21:22
    3 comments
  • space
    • trendalmamlkah
    • October 05, 2020 19:35
    1 comment
  • The best lens I have created so far
    • Andraey_3k
    • October 05, 2020 18:39
    1 comment
  • Solar VR | our solar system in Virtual Reality
    • Permanently deleted user
    • October 05, 2020 18:15
    • Edited
    3 comments
  • Lucifer Filter
    • salvierdmello
    • October 05, 2020 16:40
    2 comments
  • New Face Art Makeup
    • salvierdmello
    • October 05, 2020 16:39
    2 comments
  • fall effect lens
    • simsmok
    • October 05, 2020 10:42
    2 comments
  • Best lens in 2020
    • Neelpatel46
    • October 05, 2020 07:39
    1 comment
  • ROGUE X
    • offcialmalcolm
    • October 04, 2020 23:02
    • Edited
    3 comments
  • Personal Protective Party Suit
    • ilikeelliot007
    • October 04, 2020 22:33
    2 comments
  • Butterfly Face
    • guccikaden
    • October 04, 2020 21:51
    1 comment
  • Check Out My Lenses
    • guccikaden
    • October 04, 2020 21:50
    2 comments
  • Ocherous
    • Permanently deleted user
    • October 04, 2020 19:13
    1 comment
  • Big Suze Lamp
    • Permanently deleted user
    • October 04, 2020 18:49
    1 comment
  • Plant Pod
    • Permanently deleted user
    • October 04, 2020 18:48
    1 comment
  • Space Jellies
    • Permanently deleted user
    • October 04, 2020 18:42
    1 comment
  • «
  • ‹
  • 270
  • 271
  • 272
  • 273
  • 274
  • 275
  • 276
  • 277
  • 278
  • 279
  • 280
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It