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  • Pink Fire Ghost
    • tushar5186
    • February 01, 2021 01:37
    2 comments
  • Trending now
    • Permanently deleted user
    • February 01, 2021 00:45
    3 comments
  • new lens anxiety breeze
    • dritydrops
    • January 31, 2021 22:43
    3 comments
  • Z7 - DEVIL LENS
    • zizoagha6
    • January 31, 2021 21:59
    2 comments
  • [PixelSorter]
    • SirQu3ntin
    • January 31, 2021 20:49
    2 comments
  • Views!!
    • Trinicoss
    • January 31, 2021 20:17
    1 comment
  • My creator Page
    • Robbie242514
    • January 31, 2021 17:25
    1 comment
  • New "voice changer" filter face distort
    • monish_badi
    • January 31, 2021 17:10
    3 comments
  • Devil
    • Robbie242514
    • January 31, 2021 16:50
    2 comments
  • Good Morning Lens !
    • Robbie242514
    • January 31, 2021 16:49
    1 comment
  • Flower lens
    • Robbie242514
    • January 31, 2021 16:47
    • Edited
    1 comment
  • Famous person lens
    • Robbie242514
    • January 31, 2021 16:47
    1 comment
  • Another Panda lens i made
    • Robbie242514
    • January 31, 2021 16:46
    1 comment
  • Night Tattoo lens
    • Robbie242514
    • January 31, 2021 16:45
    1 comment
  • Panda lens
    • Robbie242514
    • January 31, 2021 16:44
    1 comment
  • What dojo are you
    • Robbie242514
    • January 31, 2021 16:44
    1 comment
  • ADHD
    • Robbie242514
    • January 31, 2021 16:43
    1 comment
  • Fox lens
    • Robbie242514
    • January 31, 2021 16:42
    1 comment
  • What dog are you lens
    • Robbie242514
    • January 31, 2021 16:41
    1 comment
  • Face mask lens
    • Robbie242514
    • January 31, 2021 16:40
    1 comment
  • Wings
    • Robbie242514
    • January 31, 2021 16:39
    1 comment
  • Flower lens
    • Robbie242514
    • January 31, 2021 16:37
    1 comment
  • WEEK
    • qatar4u
    • January 31, 2021 15:29
    3 comments
  • Color grading tutorial lens studio. Technical art, fine art
    • monish_badi
    • January 31, 2021 07:46
    1 comment
  • [Advanced Outlines]
    • SirQu3ntin
    • January 30, 2021 23:37
    3 comments
  • Night Themes
    • tushar5186
    • January 30, 2021 18:43
    3 comments
  • Lovely Day
    • Hsroay3108
    • January 30, 2021 17:24
    3 comments
  • My new filter "AQUA"
    • monish_badi
    • January 30, 2021 17:08
    • Edited
    4 comments
  • bolt
    • Permanently deleted user
    • January 30, 2021 12:20
    1 comment
  • you're gonna love it _^
    • Lilmubrown
    • January 30, 2021 11:22
    4 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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