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  • GOLD Lens
    • Permanently deleted user
    • January 23, 2021 15:10
    3 comments
  • Check out this guys filter
    • Permanently deleted user
    • January 23, 2021 14:54
    2 comments
  • Funny face masks
    • Robbie242514
    • January 23, 2021 14:43
    2 comments
  • Sun glasses
    • Robbie242514
    • January 23, 2021 14:41
    2 comments
  • Blackout wolf lens
    • Robbie242514
    • January 23, 2021 14:46
    • Edited
    5 comments
  • Black & Bokah
    • qatar4u
    • January 23, 2021 13:37
    4 comments
  • new lenes
    • Robbie242514
    • January 23, 2021 12:38
    • Edited
    2 comments
  • Pleasant New
    • cruzemedia
    • January 23, 2021 09:21
    5 comments
  • Beauty Shade
    • cruzemedia
    • January 23, 2021 09:20
    2 comments
  • Color Correction
    • cruzemedia
    • January 23, 2021 09:20
    2 comments
  • 4 Lens in one
    • Tp14k
    • January 23, 2021 01:40
    2 comments
  • Talking Orange
    • Tp14k
    • January 23, 2021 01:19
    2 comments
  • 3 lens effect
    • Tp14k
    • January 23, 2021 01:17
    2 comments
  • Night lens
    • Robbie242514
    • January 23, 2021 00:32
    2 comments
  • Shuripusta's Stuff
    • Permanently deleted user
    • January 22, 2021 23:02
    • Edited
    3 comments
  • Blackout Wolf Lens
    • Robbie242514
    • January 22, 2021 22:17
    2 comments
  • Eye color lens and some overs
    • Robbie242514
    • January 22, 2021 21:34
    2 comments
  • Love Lenses and LGBT And voice effects simple lens
    • Robbie242514
    • January 22, 2021 21:30
    3 comments
  • Goodnight and Goodmorning lens
    • Robbie242514
    • January 22, 2021 21:27
    3 comments
  • Panda Lenses
    • Robbie242514
    • January 22, 2021 21:26
    3 comments
  • Hair Colors and random Filter
    • Robbie242514
    • January 22, 2021 21:24
    3 comments
  • HAVAREST NUTRAL LENS
    • zizoagha6
    • January 22, 2021 21:21
    3 comments
  • FlashLight
    • tushar5186
    • January 22, 2021 18:25
    4 comments
  • Blue and pink lens
    • slomlife
    • January 22, 2021 16:28
    3 comments
  • My Snap Code
    • Robbie242514
    • January 22, 2021 13:50
    0 comments
  • My Snap Code
    • Robbie242514
    • January 22, 2021 13:50
    1 comment
  • MOST SIMPLE GAME LENS
    • ishpreetsingh22
    • January 22, 2021 09:10
    2 comments
  • Love Lenses
    • Robbie242514
    • January 21, 2021 22:46
    1 comment
  • [Template] Spawner
    • lukalangabriel
    • January 21, 2021 22:35
    46 comments
  • my first lens
    • Permanently deleted user
    • January 21, 2021 21:16
    3 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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