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  • LGBTQ & Black pride filters
    • codeblue_1213
    • January 21, 2021 20:34
    2 comments
  • The best portrait
    • rishichaurasia2
    • January 21, 2021 18:29
    1 comment
  • Bernie in Mittens with your face!
    • Permanently deleted user
    • January 21, 2021 17:47
    1 comment
  • new lense Dark Night - with 3 button .
    • i-ox
    • January 21, 2021 17:20
    4 comments
  • thanks for 10 million - bokeh with light lense .
    • i-ox
    • January 21, 2021 17:10
    3 comments
  • [The Floor is Lava]
    • SirQu3ntin
    • January 21, 2021 16:10
    4 comments
  • [Jelly World] - LiDAR technology
    • SirQu3ntin
    • January 21, 2021 16:04
    0 comments
  • my first creation - hou gewoon je bek
    • Arne VDB
    • January 21, 2021 15:31
    1 comment
  • lessgo
    • amaan3107
    • January 21, 2021 14:14
    0 comments
  • My First Filter - Orange all the way!
    • Permanently deleted user
    • January 21, 2021 10:35
    2 comments
  • cloud๐Ÿ˜๐Ÿ˜๐Ÿ˜๐Ÿ˜
    • trendalmamlkah
    • January 21, 2021 10:26
    5 comments
  • Floor is Grass!
    • Permanently deleted user
    • January 21, 2021 10:03
    7 comments
  • Dark Mood
    • cruzemedia
    • January 21, 2021 08:59
    3 comments
  • Fine Art/ Illustration
    • cruzemedia
    • January 21, 2021 08:57
    1 comment
  • Purple Glitch
    • gkalra321
    • January 21, 2021 07:00
    3 comments
  • Car Logo Detector
    • RYฮ›N SHIELDS
    • January 21, 2021 02:46
    2 comments
  • cute alien
    • zizoagha6
    • January 21, 2021 00:00
    2 comments
  • sleepy face lol
    • zizoagha6
    • January 20, 2021 23:59
    1 comment
  • frog eye plese support my lens
    • zizoagha6
    • January 20, 2021 23:58
    1 comment
  • divel face
    • zizoagha6
    • January 20, 2021 23:56
    1 comment
  • Love hearts
    • Sami Alanzi
    • January 20, 2021 20:53
    2 comments
  • ColorChanges
    • tushar5186
    • January 20, 2021 19:34
    1 comment
  • FitnessTycoon-B
    • Ahmed_amado
    • January 20, 2021 11:50
    2 comments
  • some of my creation who got popular
    • mohafawzan
    • January 20, 2021 11:48
    1 comment
  • [Holographic Word] - LiDAR
    • SirQu3ntin
    • January 20, 2021 09:23
    0 comments
  • Orange Light
    • gkalra321
    • January 20, 2021 06:59
    2 comments
  • First ML lenses - Yugioh inspired serie
    • Permanently deleted user
    • January 20, 2021 20:28
    • Edited
    0 comments
  • FitnessTaycoon-A
    • Ahmed_amado
    • January 19, 2021 20:38
    0 comments
  • drippy smile
    • sargun_datway1
    • January 19, 2021 19:26
    1 comment
  • cash stickers
    • sargun_datway1
    • January 19, 2021 19:25
    1 comment
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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