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إظهار الكل الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • bling effect
    • j.patn
    • 27 يوليو، 2020 10:59
    2 تعليقات
  • Views not Updating
    • prestonvlittle
    • 26 يوليو، 2020 23:16
    5 تعليقات
  • Help With Google Colab (style transfer)
    • nolan_742
    • 26 يوليو، 2020 20:34
    • تم التحرير
    4 تعليقات
  • stuck in review
    • j.patn
    • 26 يوليو، 2020 09:07
    7 تعليقات
  • Style Transfer error
    • nolan_742
    • 26 يوليو، 2020 04:41
    3 تعليقات
  • Can Snap Camera (desktop) Make Sound?
    • Niftyc
    • 26 يوليو، 2020 04:23
    2 تعليقات
  • Sharpness
    • Malmiller5
    • 25 يوليو، 2020 22:13
    2 تعليقات
  • add noise in Lens Studio ( arabic )
    • ibrahimalrwili
    • 25 يوليو، 2020 01:53
    • تم التحرير
    3 تعليقات
  • NDI Virtual Input Issue
    • william.torres1015
    • 24 يوليو، 2020 21:50
    0 تعليقات
  • Multiple Touch Events
    • Permanently deleted user
    • 24 يوليو، 2020 12:40
    2 تعليقات
  • error when trying to use copy frame on segmentation filter
    • Kavin Kumar
    • 24 يوليو، 2020 10:39
    0 تعليقات
  • Watch lens
    • Jimena Depresbiteris
    • 24 يوليو، 2020 09:10
    1 تعليق
  • Play video on curved surface as marker
    • hitpatel2328
    • 24 يوليو، 2020 00:57
    0 تعليقات
  • to create buttons to change the Post Effects
    • ABOD
    • 23 يوليو، 2020 19:47
    2 تعليقات
  • Mirror Effect Lens
    • Permanently deleted user
    • 22 يوليو، 2020 21:16
    1 تعليق
  • Lens Rejected
    • SirQu3ntin
    • 22 يوليو، 2020 18:25
    • تم التحرير
    6 تعليقات
  • NEED HELP !!
    • Permanently deleted user
    • 22 يوليو، 2020 17:02
    0 تعليقات
  • Pushing lens error
    • Biistis
    • 22 يوليو، 2020 13:41
    2 تعليقات
  • Multiple Faces with Head Binding using same source
    • Mike TheMechanic
    • 22 يوليو، 2020 09:28
    1 تعليق
  • Facial expression values very low (sneer, funnel, ...)
    • Mike TheMechanic
    • 22 يوليو، 2020 08:14
    • تم التحرير
    2 تعليقات
  • Use of Image Marker other...?
    • Armelioo
    • 22 يوليو، 2020 01:25
    0 تعليقات
  • Object detaction
    • Br-rm
    • 21 يوليو، 2020 22:58
    0 تعليقات
  • The Lens was not pushed
    • ABOD
    • 21 يوليو، 2020 21:15
    3 تعليقات
  • The Lens was not pushed
    • ABOD
    • 21 يوليو، 2020 21:10
    8 تعليقات
  • [Guide] Style Transfer ML
    • Pam
    • 28 يوليو، 2020 17:13
    • تم التحرير
    14 تعليقات
  • Missing official (Snap Inc) lenses from Snap Camera
    • Permanently deleted user
    • 21 يوليو، 2020 17:25
    0 تعليقات
  • Head and Neck Segmentation
    • ichabodcole
    • 21 يوليو، 2020 15:43
    4 تعليقات
  • Camera Transform
    • SirQu3ntin
    • 21 يوليو، 2020 14:15
    10 تعليقات
  • Sky Segmentation Getting Cut off
    • Permanently deleted user
    • 20 يوليو، 2020 22:42
    • تم التحرير
    1 تعليق
  • how can i get a lens to work for more than 2 people
    • Permanently deleted user
    • 20 يوليو، 2020 22:29
    4 تعليقات
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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