The forum on this site is closed for new comments and posts. Continue the conversation in our Snap AR Discord server.
شعار
  • Support
تسجيل الدخول

General

تابع منشورات جديدة منشورات وتعليقات جديدة

Ask questions, discuss topics, and help other creators

Lens Studio Learning
Lens Studio Live Schedule
Intermediate Classes
Download Example Projects
Tips and tricks!
إظهار الكل الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • Web Cam
    • Permanently deleted user
    • 5 اغسطس، 2020 08:28
    0 تعليقات
  • Upload lens
    • arpitappi29
    • 4 اغسطس، 2020 21:07
    1 تعليق
  • "Shake your phone" trigger
    • Brian Cavanaugh
    • 4 اغسطس، 2020 16:34
    3 تعليقات
  • JObs board for matching Lens developers to projects?
    • Permanently deleted user
    • 4 اغسطس، 2020 14:47
    • تم التحرير
    1 تعليق
  • urgent query & help
    • nabhanmohtesham
    • 4 اغسطس، 2020 14:36
    3 تعليقات
  • Snap Camera not working on Teams; Mac
    • Permanently deleted user
    • 4 اغسطس، 2020 03:04
    6 تعليقات
  • Resource import failed: 'Transpose' layer type is not supported
    • Permanently deleted user
    • 3 اغسطس، 2020 19:22
    5 تعليقات
  • Get Text with DayOfWeek
    • kdschopra5
    • 3 اغسطس، 2020 16:51
    • تم التحرير
    6 تعليقات
  • Render Target resolution settings
    • Denis Korobov
    • 3 اغسطس، 2020 04:57
    0 تعليقات
  • [Tutorial] How To Create Realistic Glow On 3D Objects
    • julien
    • 3 اغسطس، 2020 02:05
    • تم التحرير
    1 تعليق
  • help!!
    • nabhanmohtesham
    • 2 اغسطس، 2020 06:15
    0 تعليقات
  • hey! any help on this?
    • chamvan1022
    • 2 اغسطس، 2020 03:23
    • تم التحرير
    1 تعليق
  • i need good help plz ^_^
    • sshammeri
    • 2 اغسطس، 2020 00:47
    1 تعليق
  • VHS color
    • qm.to
    • 1 اغسطس، 2020 22:48
    1 تعليق
  • webcam not working after uninstall
    • Permanently deleted user
    • 1 اغسطس، 2020 14:26
    0 تعليقات
  • webcam not working after uninstall
    • Permanently deleted user
    • 1 اغسطس، 2020 14:26
    2 تعليقات
  • Loading Keras Models
    • Permanently deleted user
    • 31 يوليو، 2020 22:47
    2 تعليقات
  • [Simple Tutorial] Face expressions(VIDEO GUIDE)(THIS IS A OLD POST)
    • ItzJustSamu
    • 29 مايو، 2022 17:10
    • تم التحرير
    16 تعليقات
  • Glitch Distortion Lines
    • Permanently deleted user
    • 31 يوليو، 2020 10:10
    3 تعليقات
  • Using ZOOM on MAC
    • RENATA KELLER
    • 31 يوليو، 2020 02:12
    1 تعليق
  • Can Face Stretch not affect background when using segmentation?
    • Steven
    • 30 يوليو، 2020 16:56
    4 تعليقات
  • [Guide] Object Detection ML
    • Wolf
    • 30 يوليو، 2020 21:59
    • تم التحرير
    9 تعليقات
  • Kira kira / bling effect
    • Biistis
    • 30 يوليو، 2020 16:30
    1 تعليق
  • To snapchat team
    • Kanz
    • 29 يوليو، 2020 16:38
    2 تعليقات
  • lens stuck in review
    • j.patn
    • 29 يوليو، 2020 09:52
    2 تعليقات
  • My Twin & My Other Twin not working - Snap Inc. Filters
    • none
    • 28 يوليو، 2020 23:33
    0 تعليقات
  • new lens
    • j.patn
    • 28 يوليو، 2020 12:26
    2 تعليقات
  • Free for everyone, create a 3D header
    • ibrahimalrwili
    • 28 يوليو، 2020 07:52
    1 تعليق
  • Alltime Views dont change
    • SirQu3ntin
    • 27 يوليو، 2020 21:08
    3 تعليقات
  • why my 3d object depth( Mask) set is not working lens studio
    • Customer report
    • 27 يوليو، 2020 17:54
    1 تعليق
  • «
  • ‹
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It