The forum on this site is closed for new comments and posts. Continue the conversation in our Snap AR Discord server.
Logo
  • Support
Sign in

Share Your Creations

Follow New posts New posts and comments

Add your Snapcodes and share your work with creators

Show all All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
  • TRY ON SHOES
    • creatorwill
    • September 25, 2021 04:07
    0 comments
  • Try out my “pretty girl” lens…!
    • snapbyviko
    • September 25, 2021 02:09
    • Edited
    2 comments
  • nEW LENSES TRY OUT Kurdistan
    • ahmad_chiway
    • September 24, 2021 19:35
    0 comments
  • nEW LENSES TRY OUT sphere green
    • ahmad_chiway
    • September 24, 2021 19:28
    0 comments
  • nEW LENSES TRY OUT soFT FILTER
    • ahmad_chiway
    • September 24, 2021 19:27
    0 comments
  • nEW LENSES TRY OUT masquerade
    • ahmad_chiway
    • September 24, 2021 19:22
    0 comments
  • nEW LENSES TRY OUT naTURE
    • ahmad_chiway
    • September 24, 2021 19:22
    0 comments
  • nEW LENSES TRY OUT tracers template
    • ahmad_chiway
    • September 24, 2021 19:21
    0 comments
  • nEW LENSES TRY OUT flower film
    • ahmad_chiway
    • September 24, 2021 19:18
    0 comments
  • No signal 🆘📶 Mixing past and future technology 📟 Old TV 📺 & futuristic Robot 🦾🤖
    • hevalz
    • September 24, 2021 16:37
    2 comments
  • Here’s my new “face mask” lens try thiss guys..!
    • snapbyviko
    • September 24, 2021 15:31
    • Edited
    0 comments
  • COLOREE
    • justin.crx
    • September 24, 2021 15:00
    0 comments
  • GOTH DREAMS
    • justin.crx
    • September 24, 2021 14:31
    0 comments
  • MOOD CHANGE
    • justin.crx
    • September 24, 2021 14:30
    0 comments
  • Colourd clothe lens
    • snapbyviko
    • September 24, 2021 08:00
    0 comments
  • HOVER CAR
    • creatorwill
    • September 24, 2021 06:42
    2 comments
  • KSA National Day
    • qatar4u
    • September 24, 2021 05:34
    0 comments
  • New lens
    • adskhalifa
    • September 23, 2021 20:42
    0 comments
  • AR lens
    • adskhalifa
    • September 23, 2021 20:41
    0 comments
  • New lens
    • adskhalifa
    • September 23, 2021 20:40
    0 comments
  • SUNSET
    • justin.crx
    • September 23, 2021 19:05
    0 comments
  • LuLu
    • geek_medo
    • September 23, 2021 18:52
    0 comments
  • Designed Suit (Body Mesh)
    • abhinav1285
    • September 23, 2021 14:51
    0 comments
  • Kiva
    • aloka_official
    • September 23, 2021 12:34
    0 comments
  • Sketch
    • ramanjaura45
    • September 23, 2021 10:02
    0 comments
  • Face mesho new method
    • none
    • September 23, 2021 09:35
    0 comments
  • cake catching game
    • Permanently deleted user
    • September 23, 2021 03:05
    0 comments
  • I am share with uh my final script tap to chnage lens
    • snapbyviko
    • September 23, 2021 02:15
    0 comments
  • 3d dollar sign lens
    • snapbyviko
    • September 23, 2021 01:34
    • Edited
    0 comments
  • Garment-1
    • Permanently deleted user
    • September 22, 2021 21:19
    0 comments
  • «
  • ‹
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It