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  • Psg Team
    • tz-industry
    • September 29, 2021 20:31
    0 comments
  • VHS Effect
    • tz-industry
    • September 29, 2021 20:30
    0 comments
  • Galaxy Mask
    • tz-industry
    • September 29, 2021 20:25
    0 comments
  • Metlic Mask
    • tz-industry
    • September 29, 2021 20:24
    0 comments
  • Alien
    • tz-industry
    • September 29, 2021 20:24
    0 comments
  • Natural Face
    • tz-industry
    • September 29, 2021 20:23
    0 comments
  • Fire Mask
    • tz-industry
    • September 29, 2021 20:23
    0 comments
  • Multi Mask
    • tz-industry
    • September 29, 2021 20:23
    0 comments
  • Transform Mask
    • tz-industry
    • September 29, 2021 20:22
    0 comments
  • Burbe Mask
    • tz-industry
    • September 29, 2021 20:21
    0 comments
  • Burbe Mask
    • tz-industry
    • September 29, 2021 20:21
    0 comments
  • skeleton rock on lens
    • Permanently deleted user
    • September 29, 2021 20:18
    0 comments
  • 3D Face Joker
    • lizann.ibrahim
    • September 29, 2021 14:34
    0 comments
  • TRY THIS FUNNY COLD LENS ๐Ÿ˜‚๐Ÿ˜‚
    • snapbyviko
    • September 29, 2021 14:27
    0 comments
  • NMoody
    • geek_medo
    • September 29, 2021 11:45
    0 comments
  • Retro
    • ramanjaura45
    • September 29, 2021 11:00
    0 comments
  • Kira Kira Paradise
    • Phoebelaytonn
    • September 29, 2021 06:22
    0 comments
  • Zefania Jared Escandor
    • Permanently deleted user
    • September 29, 2021 04:12
    0 comments
  • Cute and Grainy
    • rawaax
    • September 29, 2021 02:21
    0 comments
  • SUIT AND BEARD
    • snapbyviko
    • September 29, 2021 02:23
    • Edited
    0 comments
  • I am saying โ€ฆ
    • Ali Matar
    • September 28, 2021 18:52
    0 comments
  • I am saying โ€ฆ
    • Ali Matar
    • September 28, 2021 18:52
    0 comments
  • squid game
    • Ali Matar
    • September 28, 2021 18:50
    0 comments
  • A lens for creative photographers ู„ู„ู…ุตูˆุฑูŠู† ุงู„ู…ุจุฏุนูŠู†
    • abu_daahm
    • September 28, 2021 18:45
    0 comments
  • AYWA Filter
    • geek_medo
    • September 28, 2021 18:17
    0 comments
  • AVOCADO FACE
    • justin.crx
    • September 28, 2021 17:41
    0 comments
  • BLUE VINTAGE
    • justin.crx
    • September 28, 2021 17:40
    0 comments
  • SUNRISE
    • justin.crx
    • September 28, 2021 17:39
    2 comments
  • Polaroid Galaxy
    • realbakari
    • September 28, 2021 15:09
    0 comments
  • Bald Style ML
    • realbakari
    • September 28, 2021 15:08
    0 comments
  • ยซ
  • โ€น
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  • ยป

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

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What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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