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  • Distorted Face
    • realbakari
    • September 28, 2021 15:07
    0 comments
  • Film photography
    • realbakari
    • September 28, 2021 15:07
    0 comments
  • Aesthetic Vintage
    • realbakari
    • September 28, 2021 15:06
    0 comments
  • Cloud Sky Stars
    • realbakari
    • September 28, 2021 15:06
    0 comments
  • You are Perfect - Make trends!
    • Denis Rossiev
    • September 28, 2021 04:25
    • Edited
    2 comments
  • STAR ON FACE
    • snapbyviko
    • September 28, 2021 02:47
    0 comments
  • Lens dark
    • faris_z77
    • September 27, 2021 21:17
    0 comments
  • CAPRICORN
    • justin.crx
    • September 27, 2021 17:12
    0 comments
  • CINEMATIC
    • justin.crx
    • September 27, 2021 17:10
    0 comments
  • VHS lens like old camera
    • iimaimounah
    • September 27, 2021 12:12
    0 comments
  • BOOK ART
    • snapbyviko
    • September 27, 2021 07:36
    • Edited
    0 comments
  • Try out my new lense "eyes" for blue eyes💙
    • Permanently deleted user
    • September 27, 2021 04:47
    • Edited
    1 comment
  • shrek wap lens
    • Permanently deleted user
    • September 27, 2021 04:28
    3 comments
  • Macbook Hearts - The Series
    • nickssaucy
    • September 27, 2021 04:08
    0 comments
  • Glitter Mask
    • nickssaucy
    • September 27, 2021 04:04
    1 comment
  • World Of Her - Doja Cat
    • nickssaucy
    • September 27, 2021 04:02
    0 comments
  • Blue Lightning
    • nickssaucy
    • September 27, 2021 03:59
    0 comments
  • Glow Masks - Series
    • nickssaucy
    • September 27, 2021 03:55
    0 comments
  • "Squid Game" | a Lens made by me
    • Permanently deleted user
    • September 26, 2021 16:49
    3 comments
  • DOLLAR COIN
    • snapbyviko
    • September 26, 2021 14:34
    • Edited
    2 comments
  • AsOo
    • aloka_official
    • September 26, 2021 14:24
    1 comment
  • BLING BLING
    • justin.crx
    • September 26, 2021 14:17
    1 comment
  • CRICKET HEAD
    • justin.crx
    • September 26, 2021 13:18
    3 comments
  • COLOURFUL HAIR
    • snapbyviko
    • September 25, 2021 23:53
    • Edited
    0 comments
  • check out "glitch"
    • shravaniman
    • September 25, 2021 15:17
    0 comments
  • POLAROID
    • justin.crx
    • September 25, 2021 10:40
    0 comments
  • LIGHTNING FACE
    • justin.crx
    • September 25, 2021 10:39
    • Edited
    1 comment
  • Skin segmentation
    • Permanently deleted user
    • September 27, 2021 04:49
    • Edited
    2 comments
  • Sharpen Frame
    • ramanjaura45
    • September 25, 2021 10:04
    0 comments
  • Blue Blur
    • Permanently deleted user
    • September 25, 2021 08:34
    2 comments
  • «
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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