The forum on this site is closed for new comments and posts. Continue the conversation in our Snap AR Discord server.
Logo
  • Support
Sign in

Share Your Creations

Follow New posts New posts and comments

Add your Snapcodes and share your work with creators

Show all All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
  • BrightColors | Please Subscribe
    • manas.purwar
    • December 22, 2021 06:43
    0 comments
  • BrightColors || Filter Lens
    • manas.purwar
    • December 22, 2021 06:42
    0 comments
  • Joyeux Noel
    • realbakari
    • December 22, 2021 03:23
    0 comments
  • Tropic Glasses
    • realbakari
    • December 22, 2021 03:22
    0 comments
  • Shine Bright
    • realbakari
    • December 22, 2021 03:22
    0 comments
  • Dusty Pink
    • realbakari
    • December 22, 2021 03:21
    0 comments
  • Snow Red Lips
    • realbakari
    • December 22, 2021 03:20
    0 comments
  • Santa Cloudy Beard
    • realbakari
    • December 22, 2021 03:20
    0 comments
  • Racer
    • realbakari
    • December 22, 2021 03:19
    0 comments
  • Baseball Pitcher
    • realbakari
    • December 22, 2021 03:19
    0 comments
  • Snowboard Glasses
    • realbakari
    • December 22, 2021 03:19
    0 comments
  • Sports Day
    • realbakari
    • December 22, 2021 03:18
    0 comments
  • Cool New Year
    • realbakari
    • December 22, 2021 03:18
    0 comments
  • Face mask
    • as13_23
    • December 21, 2021 22:54
    0 comments
  • Face mask
    • as13_23
    • December 21, 2021 22:47
    0 comments
  • 3D Jacket
    • Permanently deleted user
    • December 21, 2021 21:01
    0 comments
  • happy new year 2022
    • Permanently deleted user
    • December 21, 2021 19:29
    • Edited
    0 comments
  • Queen of Swords
    • lizann.ibrahim
    • December 21, 2021 18:50
    0 comments
  • Cat Face
    • lizann.ibrahim
    • December 21, 2021 18:47
    0 comments
  • Girl Body
    • lizann.ibrahim
    • December 21, 2021 18:44
    0 comments
  • Visualization
    • lizann.ibrahim
    • December 21, 2021 18:42
    0 comments
  • Trending #-1 Lens
    • snapbyviko
    • December 21, 2021 17:38
    0 comments
  • SEE MY NEW LENS "MERY CHIRTSMAS""
    • ghostybeast
    • December 21, 2021 13:45
    0 comments
  • Eiffel Tower with Christmas vibes
    • Flat Pixel
    • December 21, 2021 13:38
    1 comment
  • Crystal C17
    • Permanently deleted user
    • December 21, 2021 10:33
    0 comments
  • segmented
    • ashcole0035
    • December 21, 2021 03:00
    0 comments
  • Hawkeye Dancing
    • Sofunnyvidz
    • December 20, 2021 21:48
    0 comments
  • Ugly Face 2
    • Sofunnyvidz
    • December 20, 2021 21:47
    0 comments
  • monopoly dice game lens
    • Permanently deleted user
    • December 20, 2021 21:47
    0 comments
  • Squared Face
    • Sofunnyvidz
    • December 20, 2021 21:45
    0 comments
  • «
  • ‹
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It