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  • Body detetcion
    • none
    • December 29, 2021 02:46
    0 comments
  • this lens for face mesh that jum from face
    • none
    • December 29, 2021 02:44
    • Edited
    0 comments
  • Potatoes 3D
    • lizann.ibrahim
    • December 29, 2021 00:43
    0 comments
  • Flight 101
    • Muxharib
    • December 29, 2021 00:26
    • Edited
    0 comments
  • Smile For New Year
    • Permanently deleted user
    • December 28, 2021 17:38
    0 comments
  • "Jupiter"
    • Permanently deleted user
    • December 28, 2021 12:17
    0 comments
  • BOLD
    • ramanjaura45
    • December 28, 2021 11:27
    0 comments
  • happy pineapple lens
    • Permanently deleted user
    • December 28, 2021 01:31
    1 comment
  • happy strawberry lens
    • Permanently deleted user
    • December 28, 2021 01:30
    0 comments
  • Cat Mesh
    • none
    • December 27, 2021 18:24
    0 comments
  • Ghosted | a Lens made by me
    • Permanently deleted user
    • December 27, 2021 16:47
    0 comments
  • See my new lens " BYE BYE 2022"
    • SUJAY KANOLKAR
    • December 27, 2021 15:01
    0 comments
  • CATMASK
    • FADI MATURY
    • December 27, 2021 01:49
    0 comments
  • Checkout "SPIDER-MAN"!
    • Permanently deleted user
    • December 26, 2021 21:51
    0 comments
  • Checkout "Blood Sunglasses"!
    • Permanently deleted user
    • December 26, 2021 21:50
    0 comments
  • Checkout "HAIR DYEING"!
    • Permanently deleted user
    • December 26, 2021 21:49
    0 comments
  • Checkout "Gloomy Days"!
    • Permanently deleted user
    • December 26, 2021 21:48
    0 comments
  • Cheetah running
    • lizann.ibrahim
    • December 26, 2021 21:11
    0 comments
  • Spider-Man
    • lizann.ibrahim
    • December 26, 2021 21:10
    0 comments
  • Santa Beard
    • Jass91142
    • December 26, 2021 05:22
    • Edited
    0 comments
  • See my new lens " Welcome 2022"
    • SUJAY KANOLKAR
    • December 25, 2021 10:56
    1 comment
  • See my new lens " Happy new year 2022"
    • SUJAY KANOLKAR
    • December 25, 2021 10:55
    1 comment
  • See my new lens " 2022 Resolutions"
    • SUJAY KANOLKAR
    • December 25, 2021 10:54
    0 comments
  • Reindeer Hat
    • Martin Sanchez
    • December 25, 2021 08:31
    1 comment
  • See my new lens "Welcome 2022"
    • SUJAY KANOLKAR
    • December 25, 2021 05:01
    0 comments
  • POWER
    • FADI MATURY
    • December 25, 2021 02:09
    1 comment
  • SPIDERFACE
    • FADI MATURY
    • December 25, 2021 02:09
    0 comments
  • CJFACE
    • FADI MATURY
    • December 25, 2021 02:08
    0 comments
  • ALINE CRYSTAL
    • FADI MATURY
    • December 25, 2021 02:02
    0 comments
  • Today view-1.2m
    • snapbyviko
    • December 25, 2021 01:46
    0 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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