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  • Timothee Chalamet
    • Sofunnyvidz
    • January 08, 2022 18:54
    0 comments
  • Rubiks Cube
    • Sofunnyvidz
    • January 08, 2022 18:52
    0 comments
  • Donut Ball
    • Sofunnyvidz
    • January 08, 2022 18:50
    0 comments
  • Pizza Box
    • Sofunnyvidz
    • January 08, 2022 18:49
    0 comments
  • عدسة كرسي متحرك Wheelchair lens
    • albra2201
    • January 08, 2022 16:56
    • Edited
    0 comments
  • 3D In Love Emoji
    • lizann.ibrahim
    • January 08, 2022 11:51
    0 comments
  • deny
    • Permanently deleted user
    • January 07, 2022 22:39
    0 comments
  • Your Weather | a Lens made by me
    • Permanently deleted user
    • January 07, 2022 14:35
    2 comments
  • Happy new year
    • Permanently deleted user
    • January 07, 2022 11:54
    • Edited
    3 comments
  • Vibe
    • Haseeb Ali Asghar
    • January 07, 2022 00:30
    0 comments
  • Vintage lens
    • Haseeb Ali Asghar
    • January 07, 2022 00:30
    0 comments
  • Created snapchat lens for delhi audience 🔥🔥🔥💯
    • shahidrayyaan
    • January 06, 2022 18:43
    0 comments
  • Created a snapchat lens for mumbai people
    • shahidrayyaan
    • January 06, 2022 18:42
    0 comments
  • [Clothes & body mesh] Painter on Snapchat !
    • Maxime
    • January 05, 2022 15:48
    2 comments
  • NFT byMe
    • xabi.la
    • January 05, 2022 14:28
    2 comments
  • Monster Hunter Lens (aka Virus Killer)
    • dheeraj0308
    • January 05, 2022 09:06
    0 comments
  • View
    • snapbyviko
    • January 05, 2022 04:38
    0 comments
  • LENSE Creator ♡
    • raya_reya
    • January 07, 2022 01:36
    • Edited
    1 comment
  • Gollum
    • s0w_night
    • January 05, 2022 02:26
    0 comments
  • Scifi Drone
    • lizann.ibrahim
    • January 04, 2022 20:15
    0 comments
  • Euphoric sparkles
    • Permanently deleted user
    • January 04, 2022 11:42
    0 comments
  • AI Beans
    • appelsiensam
    • January 03, 2022 21:45
    0 comments
  • Sad Face
    • appelsiensam
    • January 03, 2022 21:41
    0 comments
  • Mango
    • appelsiensam
    • January 03, 2022 21:37
    0 comments
  • Alt Butterflies
    • appelsiensam
    • January 03, 2022 21:33
    0 comments
  • Hot Flames
    • appelsiensam
    • January 03, 2022 21:25
    0 comments
  • Sensitive Content
    • appelsiensam
    • January 03, 2022 21:22
    0 comments
  • Album Cover
    • appelsiensam
    • January 03, 2022 21:19
    0 comments
  • Roblox 3D Tracking
    • appelsiensam
    • January 03, 2022 21:14
    2 comments
  • Must View SUPERCARBLONDIE
    • mrinvincibo
    • January 11, 2022 10:27
    • Edited
    0 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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