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  • Blurry
    • ttt
    • October 24, 2020 23:49
    1 comment
  • Fire and Ice
    • Munzushka
    • October 24, 2020 22:09
    2 comments
  • Official Lens Creator
    • bradenboothby
    • October 24, 2020 20:51
    3 comments
  • JelloPowder
    • Mariah👻
    • October 24, 2020 20:42
    2 comments
  • Painted Lady
    • Dennis Windowmaker
    • October 24, 2020 18:12
    4 comments
  • "Happy Diwali" By Karan Padhiar
    • karanpadhiar21
    • October 24, 2020 16:31
    2 comments
  • Tap
    • trendalmamlkah
    • October 24, 2020 07:19
    2 comments
  • clown🤡
    • trendalmamlkah
    • October 24, 2020 07:18
    2 comments
  • SIMP lens
    • lil_jazzy101
    • October 24, 2020 03:55
    2 comments
  • Stop lens
    • ttt
    • October 24, 2020 02:03
    1 comment
  • New Lens - Progress North GOTV
    • Permanently deleted user
    • October 23, 2020 22:57
    2 comments
  • New aesthetic lense called "Purp Skies" !
    • travis_griff28
    • October 23, 2020 22:09
    • Edited
    3 comments
  • Freeze
    • qatar4u
    • October 23, 2020 21:43
    2 comments
  • lil mamas lens
    • htx.kenan
    • October 23, 2020 15:18
    3 comments
  • New and distinguished
    • ttt
    • October 23, 2020 14:29
    2 comments
  • Welcome
    • Dennis Windowmaker
    • October 23, 2020 14:24
    6 comments
  • Baddie Lens
    • sargun_datway1
    • October 23, 2020 11:48
    3 comments
  • غيروا لون قهوتكم \ Change the color of your coffee
    • ttt
    • October 23, 2020 10:25
    3 comments
  • Carryminati lens with over 411.4k views
    • Pranay Ranjan
    • October 23, 2020 06:11
    3 comments
  • Carryminati lens
    • Pranay Ranjan
    • October 23, 2020 06:07
    2 comments
  • Carryminati
    • Pranay Ranjan
    • October 23, 2020 06:05
    1 comment
  • among us lens with a twist
    • jaysander.b
    • October 23, 2020 05:22
    6 comments
  • My new lens "RED HEARTS"
    • Anu Rawat
    • October 22, 2020 23:26
    3 comments
  • you look so sexy filter
    • htx.kenan
    • October 22, 2020 23:09
    1 comment
  • chase a bag (requested)
    • htx.kenan
    • October 22, 2020 23:08
    2 comments
  • drip too hard
    • htx.kenan
    • October 22, 2020 23:05
    2 comments
  • Getting Lens Creator profile
    • sargun_datway1
    • October 22, 2020 21:58
    3 comments
  • Fly Pence 2020
    • ichabodcole
    • October 22, 2020 21:29
    2 comments
  • 22 lenss Face effects
    • ibrahimalrwili
    • October 22, 2020 20:32
    2 comments
  • Bokeh
    • ttt
    • October 22, 2020 20:22
    3 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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