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  • CR7-RONALDO FACE NEW LENS
    • zizoagha6
    • April 05, 2021 01:01
    0 comments
  • LEO MESSI FACE LENS
    • zizoagha6
    • April 05, 2021 01:00
    0 comments
  • ZOMBIE FACE LENS
    • zizoagha6
    • April 05, 2021 01:00
    0 comments
  • Z33-COVID20
    • zizoagha6
    • April 05, 2021 00:59
    0 comments
  • try out my NEW "ZOMBIE" lens!
    • zizoagha6
    • April 04, 2021 14:03
    1 comment
  • [Stormtrooper]
    • SirQu3ntin
    • April 04, 2021 11:59
    0 comments
  • Fisheye flames lens
    • henrytv2
    • April 04, 2021 09:52
    1 comment
  • Check out my new lens
    • muhammad99sher
    • April 04, 2021 08:10
    0 comments
  • Ramadan Kareem lens
    • muhannadmujali
    • April 04, 2021 02:32
    0 comments
  • [Tutorial] Dynamic Eyes & Lens
    • Niko Hestia
    • April 03, 2021 23:48
    5 comments
  • MOODY GREENS MD5
    • muhannadmujali
    • April 03, 2021 20:11
    0 comments
  • Kira shine face
    • muhannadmujali
    • April 03, 2021 20:09
    2 comments
  • New Lens ๐Ÿ˜
    • muhannadmujali
    • April 03, 2021 20:07
    1 comment
  • My lens very nice ๐Ÿ˜โค๏ธ
    • muhannadmujali
    • April 03, 2021 20:06
    0 comments
  • NEW LENS
    • muhannadmujali
    • April 03, 2021 18:15
    0 comments
  • NEW LENS
    • muhannadmujali
    • April 03, 2021 18:13
    0 comments
  • New lens
    • muhannadmujali
    • April 03, 2021 18:11
    0 comments
  • Daisies
    • carguz_8
    • April 03, 2021 17:47
    0 comments
  • Daisies
    • carguz_8
    • April 03, 2021 17:47
    0 comments
  • Capture Game Lens
    • ishpreetsingh22
    • April 03, 2021 06:18
    0 comments
  • Light Sharpen X Flame
    • sargun_datway1
    • April 03, 2021 03:37
    1 comment
  • Fish Eye X Flames
    • sargun_datway1
    • April 03, 2021 03:36
    0 comments
  • [Catwoman]
    • SirQu3ntin
    • April 02, 2021 21:51
    10 comments
  • "Red mask"
    • Permanently deleted user
    • April 02, 2021 19:56
    0 comments
  • BrightColors || Filter Lens
    • manas.purwar
    • April 02, 2021 13:00
    0 comments
  • Aesthetic wallpaper
    • Akshitsinyal
    • April 02, 2021 07:16
    0 comments
  • Lens
    • csilvaofficial
    • April 02, 2021 06:08
    1 comment
  • Cute cherrys
    • case_caple432
    • April 01, 2021 18:48
    0 comments
  • iPhone Focus Box
    • chad
    • April 01, 2021 15:57
    0 comments
  • [Samurai]
    • SirQu3ntin
    • April 01, 2021 14:31
    2 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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